the best option in town, clean, safe but the staff does not speak english well

Stayed at the hotel for 1 week on a business trip. It was ok, you get what you pay for. Breakfast was ok but dinner was disappointing, 15 mins walk into the harbour area with many restaurants.

I recently stayed for 2 weeks. The hotel is aged and in urgent need of renovations. My first room had bed bugs after which I changed rooms. It took over 40 minutes to check out. Not a good experience at all.

For the first time I did not have a welcome drink on arrival. I stayed 6 nights and changed the rool due to technical issue in bathroom and did not had any upgrade even though I paid the high level rate for the room during my whole stay. Laundry service is poor.

I've here many times, it is as expected always a good stay

Good hotel, well located, friendly staff, nice atmosphere.

well located, average confort room, quite old furniture

Old hotel Old room, dirty carpet …

Convenient for dropping my daughter at Essec business school but the room was not very clean. There was an empty toilet roll and hairs on the floor of the WC, a paper written by a previous guest left on the desk and crumbs and other rubbish under the bed. I expected a higher standard from a Novotel.

Nice business hotel with all facilities needed for a business stay. Restaurant is okay, fitness a bit small but okay. Rooms are nice, enough space and nice good bed. Bathroom well decorated. A separate toilet is a must have.

Hotel conveniently located, not far from ESSEC and from Cergy Port. Room was large enough, with separate bathroom and WC. Breakfast was fine. Food selection was rather limited on Sunday (Easter) and Monday lunch. For some reason, hotel and room were very hot as AC was not in operation yet.

The welcome was very freindly and the staff throughout were lovely. The room was ok, warm and clean, large enough for a business trip and the wifi worked well. I booked this hotel because it was local and had a gym, however the gym was very basic - just cardio machines and one weights machine - no free weights at all. I know its not always going to be a fully kitted gym but some free weights doesnt take much. Other than that yes i would stay here again.

The hotel is ideally located near the center of Cergy-Pontoise, 10 minutes walk to the harbor.Rooms and facilities are fine only the choice of bread for breakfast is a bit poor. The swimming pool can be only used in summer time.

Hotel is well located, rooms are typical of Novotel and clean, staff is friendly, outside of building not too appealing. parking facility is good. Breakfast buffet is good. Restaurants available at walking distance Port Cergy marina on the Oise river

Easy to get to, parking is simple, and for me easy to get to work. Nice location fairly close to the port and the park nearby. The hotel itself is clean, the staff are friendly, and a descent restaurant and bar which offers good service and good food. If you're traveling alone and working late it's great to relax in the restaurant/bar before calling it a night. Rooms have recently been refurbished and are clean. Overall very comfortable