Novotel Cergy-Pontoise Hotel 4 stars

Name: Novotel Cergy-Pontoise
Address: CERGY PONTOISE, 95011, FRANCE
Telephone: (+33)1/30303947
Rating: 4.1

Customer review rating 4.1/5 3,700 reviews

ALLSAFE approved hotel

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+ 20 Services

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Novotel Cergy-Pontoise Hotel

Hotel that makes every moment matter

We are labeled ALLSAFE by Bureau Veritas to guarantee the implementation of all health measures and to welcome you in the best conditions. We are ready and looking forward to seeing you!

Fabrice PRENANT, Hotel Manager

For your business trip or family getaway, enjoy the comfort of a 4-star room at the Novotel Cergy Pontoise hotel. The hotel is just a 9-minute walk from the RER A train station - you will be in the center of Paris in 40 minutes. Enjoy the charms of the ca pital or discover the treasures along the Impressionists Route that passes through the region. Make your seminars a success with our eleven meeting rooms, contemporary restaurant and bar. Make the most of life on the outskirts of Paris at Novotel.

Near Cergy-Pontoise University and ESSEC Business School, our hotel is only a 10-minute walk from the RER A train station, making it very accessible to Paris. A veritable 'green lung' of the region, Cergy beckons you to stroll through its many natural spaces along the Oise riverbanks. Families will enjoy the Île de Loisirs, less than 3 km away. Go on a shopping spree at the 3 Fontaines commercial centre, a 15-minute walk away, or see a show or hockey game at Aren'Ice, just five minutes by car.

Hotel extras

Just an 11-minute walk from the University of Cergy-Pontoise and the ESSEC Business School
In a wooded area opposite the François Mitterrand park
Outdoor poolside terrace
Free private car park with 200 spaces
Certified ALLSAFE by Bureau Veritas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areasACCORHOTELS-GUEST Network
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private enclosed outdoor parkingReserve your place in our private parking now by sending an email to H0381@accor.com. We will then send you a confidential parking access code. In case of prepayment you will be reimbursed on arrival.
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
Languages spoken at the hotel
- English
- Spanish
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- Arrival from 9 am (Paying)Need to have your suite at 9 am on the day of your arrival? Reserve this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying)Extend your stay until 5PM to make the most out of your departure day. Remember Novotel offers this service for free on Sundays.
Shoe shine machine

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks

Fitness centre
Clay tennis court (Nearby)
Rafting (Nearby)Paying
Other sports activities
- Outdoor sports
- Boules/petanque
- Table tennis

12 meeting room(s)
Web Corner on a Mac
Copy/print service available

Hotel location

Novotel Cergy-Pontoise

3 Avenue du Parc
95011
cergy pontoise
france

Tel: +33130303947

Fax: (+33)1/30309046

Contact email :

Check-in from 12h00

Check out up to 12h00

RER : A Cergy Préfecture
RER A3 : A CERGY PREFECTURE

By plane
PARIS ORLY At 70km / 43.5 miles
By plane
PARIS ROISSY CDG At 45km / 28.13 miles
By plane
PONTOISE CORMEILLES-EN-VEXIN At 10km / 6.25 miles
By train
PONTOISE At 5km / 3.11 miles

GPS :49.034174, 2.071419

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Classic Room - 1 double bed and 1 single sofa bed

Accessible room

Max. number of persons: 3
Area: From 24 m² / 258 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Bathroom products
Direct dial telephone

Executive room with shower, 1 double bed, 1 single sofa bed

Max. number of persons: 3
Area: From 24 m² / 258 sq ft

Executive room with bathtub, 1 double bed, 1 double sofa bed

Max. number of persons: 4
Area: From 24 m² / 258 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Bathroom products
Direct dial telephone

Rooms

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Lunch

12:00 - 14:30

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

19:00 - 22:30

Mon
Tue
Wed
Thurs
~~Fri~~
~~Sat~~
Sun

BAR

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 12
Maximum size: 200 m²
Maximum capacity: 150 people
Maximum banquet capacity: 120 people

Find out more

good stay as usual

Gérard B. Business - 12/03/2020 Confirmed reviews ALL

just one night in the hotel, as usual the same as my company headquarter is close to the hotel

Good

Peter Business - 21/02/2020 Confirmed reviews ALL

Only issue was getting in past the security gate when on foot

Nice Hotel

Dominique Business - 20/02/2020 Confirmed reviews ALL

For me it's the perfect location for my bussines meetings in the area. They have a nice little bar and serve good food in there restaurant.

Improve the shower please

Jaime Business - 19/02/2020 Confirmed reviews ALL

Hotel is nice, but need to fix some details like breakfast, and specially the shower, no pressure at all.

Dear Jaime A., Thank you for taking the time to tell us about your experience at the Novotel Cergy-Pontoise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Graziella PATINO Chef de réception/ Front Desk manager Novotel Cergy Pontoise 3, avenue du Parc, 95100 Cergy, France Tél/Phone : +33 (0) 1 30 30 77 03 h0… novotel.com accorhotels.com

disapointing

Patrick A. Business - 17/02/2020 Confirmed reviews ALL

Arrived at hotel at 11:55pm, they couldn't find my booking even after showing my email conformation, Waited for over 30mins to be given a room key, On entering the room I found it was already occupied, This was distressing for myself and the lady in the room. I then proceeded back to reception to advise and was told to wait, after another 30 min wait with no offer of a drink or communication I was eventually given a new room. This is not the service I expect from a Novotel.

Dear Patrick A., Thank you for taking the time to tell us about your experience at the Novotel Cergy-Pontoise. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. As the receptionist explained to you, the computer system was down for several hours and she tried to do her best to find your reservation and solve the problem. Unfortunatelly, she couldn't take the appropriate measures to address it by the time you were checking in. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. Once again, please accept my apologies. We are looking forward to welcoming you again at the Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Graziella PATINO Chef de réception/ Front Desk manager Novotel Cergy Pontoise 3, avenue du Parc, 95100 Cergy, France Tél/Phone : +33 (0) 1 30 30 77 03 h0… novotel.com accorhotels.com

Business stay at novotel Cergy Pontoise

jaspervandeven Business - 16/02/2020 TripAdvisor review

Nice business hotel with all facilities needed for a business stay. Restaurant is okay, fitness a bit small but okay. Rooms are nice, enough space and nice good bed. Bathroom well decorated. A separate toilet is a must have.

Dear jaspervandeven, Thank you so much for your compliments about your experience with us ! We hope to see you soon at the Novotel Cergy Pontoise ! Kindest regards, Graziella Patino,

Good service and fair price

Ag Business - 13/02/2020 Confirmed reviews ALL

Rooms are clean and comfortable. it is good to have gym available. I usually have luch and dinners there and the food is of good quality and well served.

Jeroen Solo - 13/02/2020 Confirmed reviews ALL

Gezellige thema week.

Very well located and excellent reception and breakfast staff

Anonymous Business - 11/02/2020 Confirmed reviews ALL

All was good

Correct

Frederic Business - 03/02/2020 Confirmed reviews ALL

Check in trop long. Service bar bcp trop long.

Clean modern hotel

Tim C. Business - 27/01/2020 Confirmed reviews ALL

Arrived late. Stayed one night. Comfortable room. Good breakfast.

enough

Mag Business - 23/01/2020 Confirmed reviews ALL

enough services, ok for bus tryp.

Dear Maria Angeles G., Thank you for taking the time to tell us about your experience at the Novotel Cergy-Pontoise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Do not hesitate in contacting me personally if you want to talk about your experience. Sincerely, Graziella PATINO Chef de réception/ Front Desk manager Novotel Cergy Pontoise 3, avenue du Parc, 95100 Cergy, France Tél/Phone : +33 (0) 1 30 30 77 03 h0… novotel.com accorhotels.com

Confortable and quiet place

Paul G. Solo - 20/01/2020 Confirmed reviews ALL

The room was clean, and quiet.

good for 4 star

Betsy M. Solo - 15/01/2020 Confirmed reviews ALL

The check-in and check-out was very good. I liked the fact that they've a got a vending machine with utilities like teeth brush, bad cape,... The room was correct, the bathroom also. What I didn't like was the fact that in my minibar I've only received 1 bottle of water, nothing else. And second THE BREAKFAST. For a 4-star hotel I as sooo disappointed because there was not much choice (for exemple the drinks: coffee, water, orange juice that's it) normally other 4-star hotels do have wayyy more choice, and the breakfast room was so small I could have count the amount of tables.

Dear Kissairis M. Bautista, We very much appreciate your comments regarding your stay at the Novotel Cergy-Pontoise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the minibar,we offer in all the rooms a complementary bottle of water. I can suggest you for your next stay either to book an executive room with a full complementary minibar or to order to the room service what you would like to have. About the restaurant, I'm really sorry that we did not meet your expectations. Thank you again for sharing your experience, and we hope your next visit will be more successful in all the points. Sincerely, Graziella PATINO Chef de réception/ Front Desk manager Novotel Cergy Pontoise 3, avenue du Parc, 95100 Cergy, France Tél/Phone : +33 (0) 1 30 30 77 03 h0… novotel.com accorhotels.com

Ras

Anonymous Couples - 26/12/2019 Confirmed reviews ALL

Tranquille

Fine

Anonymous Business - 23/12/2019 Confirmed reviews ALL

Service was great - very friendly. I had a good meal in the restaurant which was really well cooked. The hotel is quiet, thanks to the location. The bed is comfortable. However the hotel itself is fairly old and the fittings are cheap, and it does not look like the rooms have been refurbished for a while.

Nice but rooms too warm

Martin Business - 21/12/2019 Confirmed reviews ALL

I'm happy with your hotel but the rooms are way too warm! I can't sleep and even opening the windows does not help. Please do something about it. It reall makes an otherwise great stay very negative

Dear Martin G., Thank you for sharing your impressions following your stay at the Novotel Cergy. If the interactions with our team seem to have been satisfactory, we have not managed to improve the thermal comfort in your room. The outside temperatures make it difficult for us as it is a central heat and few days earlier the temperature was quite cold. I beg you to accept our apologies. I remain at your disposal and wish merry Christmas. Sincerely, Graziella PATINO Chef de réception/ Front Desk manager Novotel Cergy Pontoise 3, avenue du Parc, 95100 Cergy, France Tél/Phone : +33 (0) 1 30 30 77 03 h0… novotel.com accorhotels.com

Relaxing

Anonymous Business - 06/12/2019 Confirmed reviews ALL

Good. Just need to improve the gymn

Good, it was everything I needed

Graham G. Business - 01/12/2019 Confirmed reviews ALL

I slept well, nice food and nice reception area & staff very minor complaints such as lay out of hotel with lifts in the middle and no sink in toilet area (have use toilet and go to the shower area). but every thing was good

Good experience overall

Thanneermalai L. Business - 15/11/2019 Confirmed reviews ALL

It was good overall. It was a business trip but my family joined me. My wife and son spent a good amount time in the room and they enjoyed themselves.

Our most recent 20 reviews

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