Customer review rating (ALL Rating) 4.1/5 4,135 reviews
ALLSAFE approved hotel
Just an 11-minute walk from the University of Cergy-Pontoise and the ESSEC Business School
In a wooded area opposite the François Mitterrand park
Outdoor poolside terrace
Free private car park with 200 spaces
Certified ALLSAFE by Bureau Veritas
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.
Check-in from - Check out up to
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Number of meeting rooms: 12
Maximum size: 200 m²
Maximum capacity: 150 people
Maximum banquet capacity: 120 people
100% genuine reviews from our guestsFind out more
Anonymous Business - 22/11/2021 Confirmed reviews ALL
After Corona and a longer time without stay I was negatively surprised. No renovation, the carpet dirty, full of smoking marks (burned carpet); obviously smoker previously in room, horrible odor nuisance. Extremly noisy in the restaurant/bar in the evening
English T. 2. S. Business - 22/11/2021 Confirmed reviews ALL
2nd week trip for business, visited with people rather than myself so was a much more pleasurable experience
T Business - 11/11/2021 Confirmed reviews ALL
the room was great. v clean & well set up. everything worked too. the service was friendly & responsive, with the one exception being a late checkout that was requested & kindly agreed to but unfortunately was not followed through. So we had the poor cleaner trying to get into the room 2 times & we couldn’t speak french so could not explain. then reception called to chase us up and the key stopped working at 12:00. Not the smoothest experience. The food at dinner was actually really good, tasty and fresh. 10/10. The one thing that you could do to improve the experience is not have so many clashing and overlapping music and sounds. Both at dinner and breakfast l, there was literally 2 diff clashing songs / music being played. So instead of a nice relaxing atmosphere it felt like a disruptive headache inducing experience. overall a good experience but please do something about the clashing music.
Great customer service
N. H. Solo - 09/11/2021 Confirmed reviews ALL
Customer service by the receptionist on arrival was excellent. Received a complimentary upgrade and rooms were very clean.
Good location, free parking, comfy
Kresimir T. Families - 08/11/2021 Confirmed reviews ALL
Everything was smooth from reservation to check out. Room was really comfortable and great solution is that toilet is separated.
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