Novotel Cergy-Pontoise Hotel 4 stars

hotel is clean, food is good, staff is friendly

While short the stay was good. The staff was here to advise me on my questions, especially the evening shift.

Check-in was ok. A bit remarkable that it needs to be announced upfront that rooms need to be cleaned, although this should be a service a hotel like Novotel should offer as a standard. It was not mentioned at check-in that this was applicable. Despite the above, the service in the restaurant was according to standard.

Impeccable

it was a good stay, the stuff were friendly and the food was great.

Enjoyed despite current circumstances

Perfect service, very quiet, I miss espresso machine in the room ;-)

just one night in the hotel, as usual the same as my company headquarter is close to the hotel

Nice business hotel with all facilities needed for a business stay. Restaurant is okay, fitness a bit small but okay. Rooms are nice, enough space and nice good bed. Bathroom well decorated. A separate toilet is a must have.

Hotel conveniently located, not far from ESSEC and from Cergy Port. Room was large enough, with separate bathroom and WC. Breakfast was fine. Food selection was rather limited on Sunday (Easter) and Monday lunch. For some reason, hotel and room were very hot as AC was not in operation yet.

The welcome was very freindly and the staff throughout were lovely. The room was ok, warm and clean, large enough for a business trip and the wifi worked well. I booked this hotel because it was local and had a gym, however the gym was very basic - just cardio machines and one weights machine - no free weights at all. I know its not always going to be a fully kitted gym but some free weights doesnt take much. Other than that yes i would stay here again.

The hotel is ideally located near the center of Cergy-Pontoise, 10 minutes walk to the harbor.Rooms and facilities are fine only the choice of bread for breakfast is a bit poor. The swimming pool can be only used in summer time.

Hotel is well located, rooms are typical of Novotel and clean, staff is friendly, outside of building not too appealing. parking facility is good. Breakfast buffet is good. Restaurants available at walking distance Port Cergy marina on the Oise river

Easy to get to, parking is simple, and for me easy to get to work. Nice location fairly close to the port and the park nearby. The hotel itself is clean, the staff are friendly, and a descent restaurant and bar which offers good service and good food. If you're traveling alone and working late it's great to relax in the restaurant/bar before calling it a night. Rooms have recently been refurbished and are clean. Overall very comfortable

I used the fast checkout. I got the draft invoice via email noticing that they wrongly charged breakfast every day. I sent an email asking for the correction, and the corresponding invoice for my expenses report. After more than one week and several emails and calls, I am still waiting for the promised invoice...