Mercure Toulouse Centre Saint-Georges Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,064 reviews

Mercure Toulouse Centre Saint-Georges Hotel - Image 1
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Mercure Toulouse Centre Saint-Georges Hotel - Image 4

Description

Hotel extras

  • At the heart of the historic center of Toulouse

  • Outdoor terrace, swimming lane (open May to October) and fitness center

  • Modern family rooms and spacious, comfortable apartments

  • Le Mahogany Summertime, a cocktail bar terrace, from June to September

  • Rooms adapted for people with disabilities and with reduced mobility

Our accommodation(s)

Hotel location

Mercure Toulouse Centre Saint-Georges Hotel

rue saint Jérome, Pour GPS : 1 rue Paul Mériel
31000 TOULOUSE
France

GPS:43.603511, 1.448394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE MAHOGANY CLUB

Come and discover the trendy atmosphere of the bar Le Mahogany Club. Relax and share homemade cocktails. On sunny days you can enjoy our outdoor terrace area dipping your feet in the water.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,064 reviews

TripAdvisor Rating  4.0/5  622 reviews

Certificate of excellence 2024

Horrible experience when checked out

Customer review rating 0.5/5

Peter Families - Confirmed reviews ALL

We have been charged an amount over Agoda's price. The reception guy could not explain why they charged is that price. Worst, he coul not find our booking , which is very strange as we shown them the booking info when we checked in. It cost us $20 euro for the taxis as we spent nearly 30 minutes questioning the charge. It was lucky as we came to the Toulouse train station to Bordeaux 1 minute before the train leaving. Don't stay there as staff is not helpful

Sir, We regret your comment because we already explained to you that the amount we requested you to pay at your departure was the right amount and correspond to the amount written in your reservation made through Agoda website. Since the beginning there wasn’t any reason for you to contest the amount that was correct. We regret all this misunderstanding. Cordially Sébastien Pujades-General Manager

Good stay

Customer review rating 4.5/5

Maria Families - Confirmed reviews ALL

Well located, very good breakfast, clean and kids friendly

Great all rounder

Customer review rating 4.5/5

Kairen B. Families - Confirmed reviews ALL

Relaxing hotel, pool is a plus. Very polite and helpful staff. Beds comfortable, no storage drawers in our room, no milk supplies with tea and coffee making facilities. Only 2 English speaking channels on the tv. Reception staff didn't make it clear that they were taking more than the reservation cost on my card so double check on check in. Other than that we enjoyed our stay.

The credit card pre-authorization was not be returned after I left, I was told it need 30 days. too long.

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

The credit card pre-authorization was not be returned after I left, I was told it need 30 days. too long.

Hello, Thank you for your feedback. We understand your concern regarding the delay in returning your credit card pre-authorization. However, we would like to inform you that 30 days is the standard established by financial institutions. Unfortunately, we are unable to expedite this process. We thank you for your understanding and remain at your disposal should you have any further questions or concerns. Sincerely, Sébastien Pujades-General Manager

Great stay!

Customer review rating 4.5/5

Erin A. Business - Confirmed reviews ALL

Front desk staff were welcoming, the room was clean and adequate, the area by the pool was nice, and the breakfast was maybe the best breakfast I've ever had at a hotel in Europe! I also thought the location was fantastic, and I appreciated the mini fridge in the room. The only thing I would change is that I wish the beds had a sheet on them. The comforter was thick, so I got too hot at night, but having nothing was too cold. A simple sheet would have been perfect.

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Other web-users rate our hotel

  • 642 reviews 9.3/10 Location
  • 723 reviews 6.6/10 Room
  • 746 reviews 9/10 Service
  • 9 reviews 6.7/10 WiFi
  • 379 reviews 8.9/10 Breakfast
  • 198 reviews 7.1/10 Cleanliness
  • 80 reviews 8.7/10 Bar

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