Mercure Courchevel Hotel

The staff at the Mercure are delightful. Special thanks to Vanya on reception, who was utterly gorgeous and made us feel so welcome, and nothing was too much trouble. The waitressing staff were also friendly and helpful. Thank you to the very kind lady who helped to get my car started after a flat battery when we left. The location was fantastic, ski in and out was easy.

While the hotel amenities and rooms could have been furnished better, it was all compensated for by a wonderful staff that truly made our stay special. So much so, that we will definitely come back for the staff if not for anything else.

During our stay of 6 nights, 4 on the breakfast on the omelette service was closed, no orange juice available, nobody was refilling it, 1 lift was stopped all the time. And worse of that nobody was following anti-covid rules, 1 time we found us on the lift with 6 young english men with no mask trying to take it. We were forced to leave the lift, it is completely disappointing and dangerous. Wa asked the reception but nobody was taking care.

Great location for skiing and friendly and helpful staff. Lift just outside runs until 710 pm to access Courchevel 1850 and its about a 20 minute walk back uphill to the hotel from the town after that. Hotel restaurant is OK but not great (we only tried one night) Savoyard dining is slightly bizarrely in the basement (tried this the last night) and the main dining room is rather large and lacking character. Bar is nice and cosy. Ski room is fine, but cramped and no boot warmers... You can hire them for 10 euro a day... Just brought boots to room. Ski hire fantastic just down the road at New solarium. Rooms spacious and comfortable bathrooms getting a bit dated but clean. Nice view of forest and slopes. Overall a pretty good place to stay.

The place is super well located for anyone whose focus is on skiing. Also, the staff was super friendly and attentive. But the hotel urgently needs renovation as the rooms and facilities are clearly aging.