Mercure Courchevel Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 252 reviews

Mercure Courchevel Hotel - Image 1
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Description

Hotel extras

  • Hotel with ski-in/ski-out access

  • Ski up to hotel

  • Easy access to the resort by Jardin Alpin cable cars (33 yards from hotel)

  • Games room for children

  • Free outdoor car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Courchevel Hotel

410 Rue Du Jardin Alpin
73120 COURCHEVEL
France

GPS:45.407859, 6.631306

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  252 reviews

TripAdvisor Rating  4.0/5  573 reviews

Good large hotel right on the slopes

TripAdvisor rating 5.0/5

David M TripAdvisor review

Our surgical group stayed at the hotel at the end of the ski season. The staff were very friendly and helpful. The facilities were excellent. The conference centre was huge. Best of all, the proximity to the slopes was exceptional.

Old dated hotel

Customer review rating 2.5/5

Emilio Couples - Confirmed reviews ALL

Very Old hotel, wouldn’t stay there again !

Dear Mr M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Courchevel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are aware that our hotel is aging and that'w why we are planning to refresh it for the coming season We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juliette Bernerd / Front Office Manager

Excellent location, great staff, pleasant atmosphere.

Customer review rating 4.0/5

John W. Families - Confirmed reviews ALL

Skiing trip, best location, moderate prices, especially for its position. Large rooms, reasonable food variations.

Dear Mr W., What a pleasure to read your comment ! We will share it with ours teams. It is always a pleasure to receive positive feedback. It allows us to improve day after day and to encourage us. Our hotel is aging and that' why it may be a bit noisy. We would like to inform you that renovation plans are in process. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette / Front Office Manager

Good stay

Customer review rating 4.0/5

Hanaé Q. Friends - Confirmed reviews ALL

We were given an upgrade and the room was great. However I would say that the bathroom would need some refurbishing as it looks old. The arrival was fast and the check out as well. Only negative point is that at the check in we asked for a late check out, which was nicely granted. But the following morning we received 2 calls in the room asking us if we had a late check out and the first one woke us up. The housekeeping attendant wasn’t aware about this either because she entered the room after knocking while we were still there and resting. It shows a problem of communication between the receptionists and housekeeping.

Dear Mrs. Q., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. It is always a pleasure to receive positive feedback. I will share your comments with our team. It's great to know that you enjoyed your room. Regarding the barthroom we are aware that our hotel is aging and that'w why we are planning to refresh it for the coming years. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Bernerd / Front Office Manager

Good location

Customer review rating 3.0/5

Ahmed Friends - Confirmed reviews ALL

Just normal stay below expectations, the picture while booking shows something different in reality. Poor room conditions and faded. No tooth brushes either anything provided in the room until I went down and get it after argument as the day it is only for privilege rooms ! Not well recognized as platinum member. Very nice breakfast and friendly staff at restaurant. Overall good stay not bad

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Other web-users rate our hotel

  • 122 reviews 8.6/10 Location
  • 161 reviews 4.9/10 Room
  • 185 reviews 7.5/10 Service
  • 92 reviews 4.7/10 Food
  • 82 reviews 2.1/10 Vibe
  • 79 reviews 3.6/10 Amenities
  • 71 reviews 7.8/10 Breakfast
  • 43 reviews 2.5/10 Cleanliness

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