Mercure Courchevel Hotel 4 stars
Customer review rating (ALL Rating) 3.9/5 
400 reviews
Hotel location
Mercure Courchevel Hotel
410 Rue Du Jardin Alpin
73120 COURCHEVEL
France
GPS:45.407859, 6.631306
Access and transport
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COURCHEVEL ALTIPORT
Helipad/aerodrome
Access: 3 km / 1.88 mi
MOUTIERS SALINS
Railway station
Access: 24 km / 14.91 mi 35 min drive
-
Shuttle
Shuttle on call
ALBERTVILLE
Helipad/aerodrome
Access: 52 km / 32.5 mi
ALBERTVILLE
Highway exit
Access: 65 km / 40.63 mi
CHAMBERY CHALLES LES EAUX
Railway station
Access: 101 km / 63.13 mi
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DOMAINE DES 3 VALLEES
Ski area
Access: 100 m / 0.06 mi
LE TREMPLIN
Cinema district
Access: 1 km / 0.63 mi
LA CROISETTE
Entertainment/theatre district
Access: 1 km / 0.63 mi
LE TERMINAL
Cinema district
Access: 1 km / 0.63 mi
BRIDES LES BAINS
Casino
Access: 18 km / 11.19 mi 20 min drive
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Shuttle
Shuttle on call
AIX LES BAINS
Casino
Access: 120 km / 75 mi
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Lake
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LA CROISETTE
Shopping district
Access: 1 km / 0.63 mi
Hotel services
Check-in from - Check out up to
In summary
On site
- Restaurant
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
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Les Terrasses du Lac
Traditional and Savoyard cuisine.
LA MONTAGNETTE
Savoyardes specialty restaurant.
LE 410
The natural wood decor and large crackling fireplace give the 410 a warm and relaxing mountain atmosphere. It overlooks Lake Biollay and has a corner TV.
Breakfast
Non contractual photo
For a great start, come and enjoy your buffet breakfast served in our "Les terrasses du Lac" restaurant from 7am. You will find a wide choice of products, both sweet and savory, to fill up with energy!
Meetings & Events
- Number of Meeting Room
- 13
- Surface of the largest room
- Maximum seats capacity
- 360
- Maximum capacity for banquets
- 0
Our accommodation(s)
Whether you're traveling with family or friends, stay in one of our alpine-style wood-paneled rooms, which can accommodate up to four people.
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Our guest reviews
ALL Rating
Good hotel, great breakfast, room need renovation
Customer review rating 5.0/5
Nicolas C. Solo - Confirmed reviews ALL
Dear NICOLAS C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel. Our team try everyday to do their best to satisfy you and to make your stay unforgettable Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette / Front Office Manager
Rubbish
Customer review rating 2.0/5
Laura Families - Confirmed reviews ALL
Dear SCOTT E., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Courchevel. I am sorry that your experience did not meet your expectations; we would like to present you our sincere apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Your room are supposed to be cleaned every day, except if you put the sign "do not disturb" or if there is an pet in the room. Concerning the breakfast, we are sorry that it did not suit you. Please note that all our products are fresh and that we try to offer you a wide choice of products in order to satisfy you as much as possible We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juliette / Front Office Manager
Excellent location
Customer review rating 1.5/5
Jo Families - Confirmed reviews ALL
Dear JOANNA J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Courchevel even if this one was disappointing. First, I would like to present my sinceres apologies, and we are taking into consideration your complain about the general cleaning of the hotel. Regarding the bar charges applied on your room, it could be a mistake from the restaurant department by entering the room number. Did you notice this to the receptionnist in charge of your file ? Did he do the necessary to resolve the situation ? Because, in this kind of situation, we cancelled directly bar charges that you have not consumed. Sincerely yours, Juliette / Front Office Manager
Camping Equivalent
Customer review rating 0.5/5
Anonymous Couples - Confirmed reviews ALL
Dear SAM R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Courchevel. I am sorry that your experience did not meet your expectations The hotel and the room are aging and that why we are planning to renovate it. Regarding the smoke alarm, unfortunately this is beyond our control. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juliette / Front Office Manager
Customer review rating 4.5/5
N. P. Couples - Confirmed reviews ALL
Dear P. N., First, we apprciate your feedback regarding you stay in our etablishment. We are aware that our rooms need a refresh and we are planning to renovate it. Our team does everything possible to compensate for this by making this hotel a warm and friendly place I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette / Front Office Manager
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