Thanks to a marvelous and devoted team my stay with two young kids was perfect. I would like to specially thanks Chrystèle the hotel director for her and availability, patience and good advices which have definitely participate to make our stay very special. Hope to come back soon to Mercure Courchevel.

we were very satysfied with our stay. More service/help when you arrive and leave ( with bags etc) would be great.

Excellent value, outstanding location, great staff, good food...

The hotel is situated in a fantastic location for skiing. The staff were extremely helpful and they helped to make the stay very enjoyable. The rooms were cleaned on a daily basis with regular changes of bedding and towels. We couldn’t fault the hotel.

Overall a good stay. Food in restaurant is good. Dinner concept was changed from buffet last year to served starter and main course this year (except Friday, where you maintain the great seafood buffet). We prefer mixing a bit more starters and having a smaller main course. The cooking of eggs etc. at breakfast makes quite some smell, one day all the way down to the ski room and you smell it in the clothes when returning to your room. You should get an exhaust system in place for the breakfast cooking facility. Room was good with plenty storage space and heating was sufficient. Beds were great - nice and soft. Toilet bowl is VERY low compared to normal height. There should be a shower curtain or glass wall between shower and bathroom table to allow taking a proper shower, which also saves water compared to using the bath tub. Wi-fi worked well. As a four star hotel in a ski resort, you should have a boot dryer in the ski room. Slightly disappointing as Accor Gold member that there was absolutely no recognition at check in that we had visited the hotel last season - instead we got the usual introduction where to find what. It would not take much search in your system to recognize return visitors.

Staff were fantastic, hotel is a great location and very accommodating.

We thoroughly enjoyed the time we spent at the hotel and appreciated the efforts of the staff to make it enjoyable.

average rooms and service and amenities , very good location but it needs renovation. not value for money very expensive , friendly reception and manager . the room was not what we expected but good for skiing

We missed the buffet

The location is excellent, but the rooms and the public places definitely need renovation. Definitely DOES NOT worth the money we paid. The room’s decoration look like 5 decades ago Also, they have stolen my sticks from the ski room

It was really nice staying at Mercure Hotel! All staff was really friendly and helpful.

We are regular guests of this hotel and stay on average two times a year for a week in January and again in February/March for the last 5 years. Never do we see same staff at the hotel. We are never recognised as regular guests, although the treatment is always courteous and polite. Check in/out time is a joke. It should not take 6 hours to clean the rooms. Housekeeping pocketed out bottle of champagne we forgot to take from the room at checkout saying they didn’t find it;)) I hope they will enjoy it. Bathroom need to be fitted with glass partitions to stop shower water from flooding the bathroom floor. Impossible to have shower without making a mess;(( Free guest shuttle service only runs until 20.00 and charge €15 until midnight. This should be free given the general resort standards. Thumbs up for free parking, breakfast and room views above 3rd floor and off-peak room prices. We are returning again in February and don’t expect anything to change as I have said the above for the last 3-4 years and nothing changed. So our next season will be at another hotel in the village. Hey ho.

Excellent location , well managed , Very Friendly and helpful Staff . Every thing is nearby , from the telecabines stations , Ski materials rent and the beautiful Ski Slops . we very much enjoyed our one week stay .

We enjoyed our stay at the Mercure Courchevel,perhaps a little dated but we feel it was reasonable value.

Decent sports hotel for skiing. Restaurant could improve for dinner. Very good breakfast, however. Bar very nice. Rooms refurbished and pleasant. No place to dry ski boots is a major drawback in wet & snowy conditions.