Mercure Annecy Sud Hotel

We stayed at this hotel for 2 nights with a quick bus ride into annecy during the day. We were greeted in a friendly way at the reception and were allowed to leave our bags before our check in so we could explore the town. They also showed us the bus routes to annecy (buses were free July and August). Overall the room was clean, tidy and comfortable. We visited the pool on both afternoons and it was refreshingly cool and peaceful with plenty of loungers surrounding. There was a table tennis and football table to enjoy and a hotel bar which was quite small but chilled. Another good addition was the water taps throughout the hotel so you can fill up bottles for the day or just have something to drink. The breakfasts was varied with a range of sweet and savoury options (including a freshly made omlette), however sometimes food wasn't replenished quickly (especially after a coach party). Good location, friendly staff, comfortable rooms.

My husband is disabled and the room originally allocated did not have a suitable chair for him, and the distance from the lift was too far for him to walk. The reception staff were extremely helpful and found us a different room, even offering to carry a different chair up to the room. We enjoyed the evening meal.

Pleasant staff at check in. Check in went very smoothly . Room was clean and comfortable. Good breakfast. We ate in the restaurant on our first night after a long journey. As it was a Sunday the menu was limited to a choice of Salads. Although it was a perfectly good salad, more choice would have been appreciated.

Excellente

Great experience, the hotel is close to the old town by car. Parking is free and in a protected area. Hotel staff was great and allowed us to pay with our chèques vacances both dematerialised and physical. The room was cosy and the bed comfortable.