Terms & conditions


1. General ALL terms and conditions apply and you must be ALL Platinum member to benefit from it.
2. The Club Sofitel Lounge access benefit in Sofitel Sydney Wentworth, Sofitel Brisbane Central and Sofitel Melbourne On Collins is valid from 26 February 2016 to unlimited.
3. To receive your ALL benefit of complimentary access to Club Sofitel and Executive Lounges, as well as all other benefits, you must make your booking on Accor.com, our participating brands websites and applications and via Accor Call Centres. All other reservation channels are not eligible.
4. You must provide your ALL Loyalty card number when making your reservation, and present your card at the hotel reception desk when you check-in for your stay.
5. Access is valid for ALL Platinum members and one (1) guest staying in the same room only at existing lounges in Sofitel and Pullman Hotels in Australia.
6. If the existing lounge in Australia is unavailable or closed, the member will be offered free full buffet breakfast (member and 1 guest in same room) and 1,000 ALL Courtesy Points.