Status and Benefits

How do Suite Night Upgrades work?

One of the great new benefits of Platinum and Diamond status with ALL – Accor Live Limitless is a confirmed upgrade to a suite.

1. Each Suite Night Upgrade is valid for a one-night confirmed upgrade to a suite at participating hotels.

2. You earn 2 Suite Night Upgrades from 14,000 status points or 60 nights. For every additional 4,000 Status points earned, you get an additional Suite Night Upgrade (limited to 12 Suite Night Upgrades per year).

3. Ready for an upgrade? Call our reservation office to book your Suite Night Upgrade.

Suite Night Upgrade can solely be redeemed while making a booking by phone and applied for new bookings only.

The use of a Suite Night Upgrade cannot be added to an existing reservation nor directly at the hotel upon arrival.

To see the list of hotels that do not offer this benefit, click here.

All the conditions for obtaining and using the Suite Night Upgrades are available in the Loyalty programme’s Terms and Conditions of Membership.