How do I combine my cards into a single account ?

You can ask for your ALL - Accor Live Limitless cards to be combined into one single account, provided that they are registered under the same first and last names:

  1. Go to « Your Support space » on
  2. Click at the top right on « Log in » and enter your email address or your ALL card number and your password to log in
  3. Go back to the middle of the webpage to fill in the online contact webform, once you're logged in
  4. Select the topic for your request « ALL »
  5. Select the reason « Ask to combine your various cards »
  6. Specify the numbers of the cards to be combined in « Comments » and specify the one you would prefer to keep as well as the email address linked to it
  7. Click on « Send your request » to finalise your request