Do I have to present my ALL - Accor Live Limitless card for each stay ?

Yes, to earn Status and Rewards points for each eligible stay in a participating hotel:

  • State your card number when making a reservation
  • Present your card at the hotel reception desk on your arrival

Once you have checked out, your Status and Rewards points are credited within 7 days following your check-out from the hotel, based on your invoice amount excluding taxes.

To view your Status and Rewards points balances :

  1. Access your « Account » from the website
  2. Enter your email address or your ALL card number as well as your password
  3. Click on the « MY LOYALTY AREA AND MEMBERSHIP » section and then on « My loyalty card »
  4. Find the details of your transactions in « My points history »

To claim missing points once the aforementioned period has elapsed, click here.