How do I earn Status and Rewards points for every stay?

Ensure you earn Status points and Rewards points whenever you stay by following these 4 simple steps:

  1. Book your stays directly with us via:
    • The website
    • Our brand websites (Raffles, SLS, Orient Express, Banyan Tree, Sofitel, Delano, The House of Originals, Rixos, Fairmont, Mantis, Pullman, Mövenpick, MGallery, Swissôtel, Grand Mercure, Angsana, Peppers, Art Series, 25hours, the Sebel, TMondrian, Cassia, Hyde, Mantra, Novotel (Hotels & Suites), Mercure, Adagio, Mama Shelter, Tribe, Breakfree, ibis, Adagio Access, ibis Styles, Greet, Thalassa sea & spa).
    • Accor central reservation office
    • Reception at Accor hotels participating in the loyalty programme
    • Traditional travel agencies whose booking systems are automatically connected to the Accor booking office, regardless of the mode of payment* (excluding online agencies, such as,, Expedia , CTrip,,, etc.).
  2. Choose a public rate that enables you to earn Status and Rewards points and an Accor hotel participating in the programme. Please ensure that you always state your ALL - Accor - Live Limitless card number when booking.
  3. Present your loyalty card at the hotel reception on arrival.
  4. View your Status and Rewards points balances:

* Corporate rates subject to a contract that permits points to be earned whatever the booking channel.