Can I earn points on stays made before I was a member ?

No, according to our general terms and conditions of use, any stay prior to ALL - Accor Live Limitless programme membership is not eligible for points.

Therefore stays completed before your membership cannot be included and your stays/points will not appear on your account.

For your future stays:

  • Book your stay directly via our websites to make sur that your stays are eligible and enable you to benefit from ALL programme advantages.
  • Always specify your ALL card number on reservation and present your card on arrival at the hotel