You can now pay less on checking out by opting to use your Rewards points during your stay. This service is available on presentation of your ALL - Accor Live Limitless membership card in all hotels that have enrolled in the loyalty programme.
It really couldn't be easier - simply go to hotel Reception during your stay and tell them how many Rewards points you wish to use. The Receptionist will authorize your transaction and the Rewards points will be automatically debited from your account.
Each time you use your Rewards points at the hotel, you will automatically receive an email confirming they have been used during your stay. If you use 4,000 Rewards points or more, the transaction will be protected by a 4-digit code that will be sent to you by SMS and/or email. You must show this code to the Receptionist in order to finalize the transaction.
We are keen for you to make the most of your Rewards points and to ensure every transaction goes as smoothly as possible, so we would encourage you to:
You can update your details quickly and easily by downloading the all.accor.com application.
Please note that once the transaction has been authorized by the hotel, it cannot be cancelled or refunded.
This service is governed by the following terms and conditions: