ibis Styles London Gloucester Road 3 stars

Customer review rating (ALL Rating) 4.3/5 1,567 reviews

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Description

Hotel extras

  • Centrally located in Kensington - fantastic for shopping, restaurants and bars

  • Tastefully decorated rooms inspired by the London Underground

  • Close to the V&A Museum, Royal Albert Hall and Hyde Park

  • In-room temperature control for added comfort

  • Family-friendly Rooms & Pet Friendly

Our accommodation(s)

Hotel location

ibis Styles London Gloucester Road

110 Cromwell Road
SW74ES LONDON
United Kingdom

GPS:51.495113, -0.184307

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LOBBY BAR

Relax and unwind in our cosy Lobby Bar, where an excellent choice of drinks and snacks are served throughout the day. The perfect spot for all occasions, open 24 hours for hotel guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,567 reviews

TripAdvisor Rating  4.0/5  466 reviews

Certificate of excellence 2024

well located

Customer review rating 4.0/5

Pamela Y. Families - Confirmed reviews ALL

the hotel was very clean and all of the amenities function well

Dear Pamela, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you appreciated the cleanliness and functionality of our amenities. It's rewarding to know that these aspects of your stay were up to our high standards. However, we regret to hear about the issue with the yogurt provided during your stay. We understand the importance of catering to our guests' dietary needs and apologize for any discomfort this may have caused you. Finally, we are delighted that you enjoyed our convenient location, which is indeed within easy reach of many of London's iconic attractions. The entire team really hope we can welcome you back on a future occasion. Kindest regards, ibis Styles London Gloucester Road Team

Good stay

Customer review rating 3.5/5

Hannah Friends - Confirmed reviews ALL

Had to wait for check in but pleased with the room and location

Dear Hannah, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you enjoyed your room, adorned with playful touches inspired by the London Underground, and found comfort in the contemporary design of our accommodations. However, we apologize for the inconvenience you faced due to the delay in check-in. We understand how valuable your time is, especially when traveling, and we regret any discomfort this caused during your arrival. Nonetheless, we are delighted that the hotel's prime location in the heart of Kensington added to the enjoyment of your stay, with easy access to nearby attractions and public transport. The entire team really hope we can welcome you back on a future occasion. Kindest regards, ibis Styles London Gloucester Road Team

Great location. Good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

We enjoyed your stay. The breakfast is lovely and well stocked. The reception area personal and unique. Very good service. Rooms are very small and the window did not open.

Dear Guest, Thank you for taking the time to share your review. We are delighted that you enjoyed the breakfast offerings, as well as the personal and unique atmosphere of our reception area. It's rewarding to know that the service provided by our team met your expectations and contributed to a pleasant experience during your stay. However, we note your comments regarding the size of our rooms and the window limitations. Our rooms are designed to be cozy and efficient, reflecting the urban charm of our location, with safety in mind which is why the windows are restricted from fully opening. We understand that this may not be to everyone's preference, and we apologize for any inconvenience this may have caused. Nonetheless, we are pleased that our hotel's prime location positively impacted your stay, allowing you easy access to London's iconic attractions and convenient transportation options. We hope we will have the opportunity to see you again in the future. Best regards, ibis Styles London Gloucester Road Team

Well located

Customer review rating 4.0/5

Peter Solo - Confirmed reviews ALL

I stayed for 5 nights and found the hotel to have reasonably priced rooms for central London and great staff . The rooms though smallish were adequate and very functional. I had the breakfast package included and found it surpassed my culinary needs for that meal. Times were great 6-10 on weekdays and 7-11 on the weekends. There were several good restaurants in the area the best being Steak & Co and Pizza Express.

Dear Peter, Thank you for taking the time to share your review. We are delighted that you found our rooms to be well-priced, functional, and our location convenient for your London visit. It is great that our breakfast offerings exceeded your expectations, providing a pleasant start to your day. Our team is also pleased that the cleanliness of our accommodations met your standards and that the nearby dining options such as Steak & Co and Pizza Express enhanced your stay with us. We hope we will have the opportunity to see you again in the future. Best regards, ibis Styles London Gloucester Road Team

Perfect stay

TripAdvisor rating 5.0/5

Vandana K Couples - TripAdvisor review

This was our second time here. Initially we booked only for two nights but with time we ended up booking our entire time in London with them. The room was spacious n beautiful. Clean and just perfect. The staff was very helpful n courteous a special shout out to two sweetest and most helpful girls Sophie and walusha. Apart from our short chit chats the girls went out of the way to be the kindest n most helpful. Perfect place for family ,solo or just couple stays and great connections the underground is a min walk away.

Dear Vandana, Thank you very much for your kind review. We are truly happy to hear that your stay with us was up to your satisfaction. We are thrilled that you found the room to be spacious, well-kept, and beautifully appointed. Our team strives to provide rooms that not only reflect the unique charm of our hotel but also offer a comfortable and inviting atmosphere for our guests. It is great to know that you felt supported by our attentive and friendly staff, and we will certainly pass your kind words along to Sophie and Walusha. Their dedication to guest service is indeed a testament to our team's commitment to excellence. Furthermore, we are pleased that our prime location, just a stone's throw from the Gloucester Road tube station, contributed positively to your London experience, making it convenient for you to explore the city. It would be a pleasure to welcome you back. Best wishes, ibis Styles London Gloucester Road Team

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Other web-users rate our hotel

  • 1,468 reviews 9.8/10 Location
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  • 1,271 reviews 8.9/10 Service
  • 27 reviews 7.4/10 WiFi
  • 659 reviews 7.6/10 Breakfast
  • 594 reviews 7.4/10 Cleanliness
  • 405 reviews 6.5/10 Amenities
  • 334 reviews 9.1/10 Vibe

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