Swissôtel Amsterdam 4 stars

Customer review rating (ALL Rating) 4.3/5 1,202 reviews

Swissôtel Amsterdam - Image 1
Swissôtel Amsterdam - Image 2
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Damrak 96, 1012 LP AMSTERDAM, Netherlands

Description

Hotel extras

  • Central location, just a few steps from Dam Square and Central Station

  • On foot, discover the hidden treasures of Amsterdam within walking distance

  • Modern amenities, a fitness center and conference rooms

  • International cuisine with a view at the Royal 98 restaurant

  • Situated in a historically significant landmark building

Our accommodation(s)

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Hotel location

Swissôtel Amsterdam

Damrak 96
1012 LP AMSTERDAM
Netherlands

GPS:52.373403, 4.893462

Telephone
Fax +31 20 522 3225

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ROYAL98

ROYAL98 is an Italian food concept in the centre of Amsterdam where pasta's, thin-crust wood oven pizza and freshly made salads play a central role. Guests can enjoy an all-day menu and being ensured of fresh and organic ingredients from local suppliers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,202 reviews

TripAdvisor Rating  4.5/5  1,671 reviews

Certificate of excellence 2023

Perfectly Located in the Centre of Amsterdam on Dam Square.

Customer review rating 5.0/5

Simon Couples - Confirmed reviews ALL

Lovely hotel in the Centre of Amsterdam. Rooms are very clean and have everything you could want. The bathroom was excellent. Staff were extremely helpful and friendly. The buffet breakfast was delicious and plentiful with a wide range of hot and cold items. We would definitely stay here again when in Amsterdam.

Dear Mr W., Thank you for sharing this review of your time at our hotel. We are delighted to hear that you found the booking process seamless and that the recognition you received as a member of the ALL – Accor Live Limitless loyalty programme met your expectations. Your compliments on the cleanliness of our hotel and the helpfulness of our staff are especially appreciated. We will also personally share your compliments to Rob, our concierge. It is heartening to know that our central location on Dam Square contributed positively to your stay, allowing you to fully enjoy the vibrant heart of Amsterdam. Our accommodations, designed to offer comfort and convenience, seem to have met your needs, and we are glad that the bathroom facilities were to your liking. Furthermore, we take pride in our buffet breakfast, and it is rewarding to learn that you found it delicious and plentiful. We look forward to welcoming you back. Best regards, Wencke Bolsius, General Manager

Great location

Customer review rating 4.0/5

Victor Families - Confirmed reviews ALL

Quiet room despite facing the main street.

Dear Mr H., Thank you for taking the time to leave a review of your recent stay. We are delighted to hear that our central location and the tranquility of our rooms added positively to your experience at Swissôtel Amsterdam. While we understand that you found our rooms to be on the smaller side, we hope the room's design, featuring a balanced palette and contemporary style, provided a comfortable and invigorating space for your stay. Our team strives to ensure every guest feels cared for, and it is heartening to hear that the service provided by Tetiana at check-in left a lasting impression on you. We look forward to seeing you again in the future. Kind regards, Wencke Bolsius, General Manager

Customer review rating 5.0/5

Benjohn Q. Couples - Confirmed reviews ALL

Best location! Best service! Best staff!

Dear Mr. Q., Thank you so much for taking the time to write such a nice review! We are thrilled to hear that you found our location to be ideal for your visit to Amsterdam. We also take great pride in our service and it is heartening to know that our efforts resonated with you. Our dedicated team always strives to provide personalized service to ensure our guests feel well taken care of during their stay. We look forward to having the opportunity to welcome you back in the future. Best wishes, Wencke Bolsius, General Manager

Great hotel in a great location

Customer review rating 5.0/5

Angela J. Couples - Confirmed reviews ALL

The hotel was everything it said on the website. It’s in a great location. Our room was very clean and comfortable. The staff were all very curious and friendly. I would highly recommend this hotel.

Dear Ms. J., It is a pleasure to receive your positive feedback following your recent stay. We are delighted to hear that you found our location convenient and our team friendly and responsive during your stay. It's great to know that our team was able to provide you with helpful directions to local restaurants and attractions. We appreciate your kind words and high recommendations, and we hope to have the pleasure of welcoming you back to our hotel in the future. It would be a pleasure to have you return on a future occasion. Best wishes, Wencke Bolsius, General Manager

Great stay

Customer review rating 4.5/5

Lilach Business - Confirmed reviews ALL

The location of the hotel is great, the room was clean and comfortable. In summer could be a little hot due to no air condition in the room. Breakfast was really nice and people in front desk very helpful. All together had a great stay.

Dear Ms. A., We would like to thank you for taking the time to leave this review about your recent visit. We are delighted to hear that you enjoyed our prime location in the heart of Amsterdam, as well as the cleanliness and comfort of our rooms. Our team strives to provide a welcoming and helpful service, and we are glad that this was reflected during your interactions with our front desk staff. We regret to hear that our housekeeping schedule did not align with your expectations on certain days. While our team endeavors to maintain impeccable standards of cleanliness, we apologize for any inconvenience caused by the timing of our service. Furthermore, we are aware that the technical problem with the air conditioning might have affected your comfort during your stay. Please know that our hotel rooms are equipped with triple-glazed windows to keep the rooms as temperate as possible, and fans are available upon request for additional comfort. It is heartening to know that you found our breakfast offerings to be delightful, contributing to a great stay overall. We value your participation in our ALL - Accor Live Limitless loyalty program and apologize if the level of recognition did not meet your expectations. We are committed to ensuring our members feel valued and will review your feedback with our team. We look forward to seeing you again on a future occasion. Best regards, Wencke Bolsius, General Manager

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Other web-users rate our hotel

  • 1,338 reviews 9.6/10 Location
  • 1,339 reviews 6.6/10 Room
  • 1,301 reviews 8.6/10 Service
  • 17 reviews 8.2/10 WiFi
  • 501 reviews 6.6/10 Cleanliness
  • 457 reviews 6.9/10 Breakfast
  • 176 reviews 4.4/10 Amenities
  • 30 reviews 5.6/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.