Fairmont Kea Lani - Maui 5 stars

Customer review rating (ALL Rating) 4.7/5 1,201 reviews

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Description

Hotel extras

  • Rejuvenate your mind, body and spirit at Fairmont Kea Lani's award-winning spa.

  • Immerse yourself in Hawaiian culture within Hale Kukuna.

  • Renowned restaurant, Ko serving fine Hawaiian cuisine.

  • Experience Hawaiian culture at Hale Kukuna, Fairmont Kea Lani's unique cultural center.

  • Elevate wellness with our fitness and Willow Stream Spa for a healthier lifestyle.

Our accommodation(s)

Hotel location

Fairmont Kea Lani - Maui

4100 Wailea Alanui Drive
96753 MAUI
United States

GPS:20.675896, -156.440422

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,201 reviews

TripAdvisor Rating  4.5/5  6,149 reviews

Certificate of excellence 2023

New Favorite Hotel in Wailea

TripAdvisor rating 5.0/5

Happiness5020 Families - TripAdvisor review

This hotel is incredible! They went above and beyond to make sure that we had an amazing experience. It’s the simple things that mean so much.. Like when I said I was chilly and the staff at the sushi bar handed me a shawl to keep me warm… or when the turndown service team neatly folded my pajamas and laid them across the bed. Every person I encountered was top notch and the service was impeccable! Thanks for a wonderful stay!

obscene cost cutting measures in a property showing its age

TripAdvisor rating 3.0/5

SK1212000 Couples - TripAdvisor review

i find this truly appalling- a high end fairmont resort in maui charging nearly a thousand bucks a night for a room but at 10 pm you literally have ZERO options to get a beverage of any sort in this hotel. you literally can’t even get a sparkling water or a coke anywhere in the hotel! room service closed, restaurants closed, retail outlets closed, not even a vending machine anywhere in the hotel!! are you kidding me??

Beautiful location, relaxing atmosphere, close to the beach!

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We had a lovely family vacation in Maui, we all enjoyed our time at the pool and beach!

Aloha Mrs. B., Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mahalo nui loa, Jelly Empasis Villa Manager

Ok

Customer review rating 3.0/5

Joan S. Families - Confirmed reviews ALL

We stayed in a 3 room villa. The chaise lounges in front were torn and dirty. It was impossible to secure a chaise near the pool because all were taken. The adult pool was empty, but no chaise should be moved to family area.

Aloha Dr. S., Thank you for taking the time to tell us about your experience at the Fairmont Kea Lani - Maui. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mahalo nui loa, Jelly Empasis Villa Manager

Great place to stay!

Customer review rating 5.0/5

Klg1985 Families - Confirmed reviews ALL

This was our first time to this Fairmont and it did not disappoint. The accommodations, staff and food were all amazing.

Aloha, Thank you for choosing Fairmont Kea Lani for your recent family vacation and for sharing your wonderful experience with us! We are delighted to hear that your first visit to our resort was nothing short of amazing. It brings us joy to know that you found our accommodations, staff, and dining at Nick's to be exceptional. We regret to hear that you did not feel acknowledged for your loyalty program status. Your feedback is valuable, and we will ensure our team is more attentive to recognizing our loyal Classic members in the future. We are thrilled that you enjoyed the great drinks and the warm hospitality from our staff at Nick's. We hope this visit was just the beginning of many more memorable stays with us. Looking forward to welcoming you back for another fantastic experience! Mahalo nui loa, Cameron - Guest Experience Manager

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Other web-users rate our hotel

  • 246 reviews 9/10 Location
  • 514 reviews 9/10 Room
  • 641 reviews 8.9/10 Service
  • 317 reviews 8.3/10 Amenities
  • 167 reviews 8.3/10 Pool
  • 94 reviews 8.1/10 Cleanliness
  • 90 reviews 7.5/10 Breakfast
  • 7 reviews 10/10 Sustainability

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