Mercure Bogota BH Retiro 4 stars

Customer review rating (ALL Rating) 4.5/5 220 reviews

Mercure Bogota BH Retiro - Image 1
Mercure Bogota BH Retiro - Image 2
Mercure Bogota BH Retiro - Image 3
Mercure Bogota BH Retiro - Image 4
Av Cll 80 no 10-11, 110221 BOGOTA, Colombia

Description

Hotel extras

  • Strategic location

  • Close to Zona G and 93 Park in Bogotá

  • A few blocks away from the El Retiro, Andino and Atlantis shopping malls

  • Less than a mile from the restaurants, bars and clubs in Zona T.

  • Nightlife destination - Andrés Carne de Res (less than 547 yards/500 m away)

Our accommodation(s)

Room

Standard Rooms with 1 queen-size bed

  • 2 persons
  • 21 m² / 226 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: Park view or City View
  • Accessible room

Hotel location

Mercure Bogota BH Retiro

Av Cll 80 no 10-11
110221 BOGOTA
Colombia

GPS:4.6637916, -74.053359

Telephone
Fax +57 601 7563177

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CAFFE BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  220 reviews

TripAdvisor Rating  4.0/5  272 reviews

Horrible front desk experience

TripAdvisor rating 2.0/5

Mimi Z TripAdvisor review

Do not stay at this hotel if you don’t speak English and want proper customer service. The receptionist are downright rude and yell at you for not speaking in Spanish and will continue to talk to you in Spanish even if you try to translate and communicate with them with an app. Read your receipt carefully as well as they will add additional charges already paid. All these with a very bad customer service personal and other unprofessional gestures in between. The room is okay but appliances need update as they are in their last leg. Management - at least hire one person who is bilingual that can be reached by phone. The best part of the hotel is its breakfast along with an amazing service. Caring and hospitable people greeting you in the morning. If they change the front desk personal, upgrade old appliances and towels, the hotel has a potential to be great.

Well located

Customer review rating 4.0/5

Xb Business - Confirmed reviews ALL

Overall, my stay was good. However, the internet service was unreliable, and I consistently have faced the same issue. Additionally, the key cards for accessing the rooms should not be an issue if they are missing by accident. The noise from construction has become frequent every time I stay there.

Estimada XIMENA ROCIO B., Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Bogota Bh Retiro. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

Well located

Customer review rating 5.0/5

Mauricio F. Families - Confirmed reviews ALL

Well located, close to restaurants and shopping malls. Everything is a walkable distance. And the must important part is the staff at the front desk and at the hotel in general. Very friendly and able to help with a smile and good attitude.

Estimado MAURICIO f. OCAMPO, Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Bogota Bh Retiro. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

Basic business hotel in nice location

TripAdvisor rating 4.0/5

VitaliyS TripAdvisor review

I stayed for 2 nights as part of the trip to Colombia. Hotel is very nicely and conveniently located in El Retiro district of Bogota, to be even more precise in Zone T - which is the most luxurious area in Bogota with a lot of luxury hotels, fancy restaurants and shopping malls. I would say location and price are 2 best things about this hotel, as in all other terms it is just average business hotel - definitely not a destination for romantic getaway, however more than enough to just spend 2 nights exploring Bogota. Historic center and Monserrat mountain are 20-25 min by car and Airport is more or less same distance (without traffic) which considering the size of Bogota is quite close :) Rooms are clean and quite spacious, Privilege rooms (to which I was upgraded as ALL Platinum member) have bathrobes and slippers, views can be different depending on which direction your room is facing - mine despite being Privilege room was facing the other building which was not very appealing. Breakfast is just average - they cook omelet which is very good and have some fruit selection - otherwise not a huge variety. Hotel doesn't have restaurant - only breakfast room and small nice bar in the lobby, which though is serving limited list of drinks (however the barmen, apologies forgot the name was really nice guy). They also have small gym on the last floor as well as sauna. Overall, I can recommend hotel for those just looking for the place to sleep for 1-2 nights as location is really great and price reasonable, while definitely not for longer stays and not for any couples or family trips.

Great location and friendly staff

Customer review rating 5.0/5

Christina F. Solo - Confirmed reviews ALL

A very well located hotel. It is in a good area for shops, cafes, restaurants and grocers. I had a quiet room with a very comfortable bed. The staff were extremely proficient, helpful and friendly

Dear CHRISTINA F. CHRISTINA, We very much appreciate your comments regarding your stay at the Mercure Bogota Bh Retiro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 254 reviews 9.8/10 Location
  • 250 reviews 6/10 Room
  • 327 reviews 8.7/10 Service
  • 20 reviews 4.4/10 WiFi
  • 122 reviews 7.8/10 Breakfast
  • 82 reviews 7.3/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Bogota

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.