ibis Styles Paris Massena Olympiades 3 stars

Customer review rating (ALL Rating) 4.4/5 1,358 reviews

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Description

Our accommodation(s)

Hotel location

ibis Styles Paris Massena Olympiades

82 84 rue Regnault
75013 PARIS
France

GPS:48.823466, 2.371477

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,358 reviews

TripAdvisor Rating  4.0/5  651 reviews

Great place to stay

Customer review rating 4.5/5

John Business - Confirmed reviews ALL

We have been coming here for years now and love the atmosphere - Rosie leads a wonderful team with Alicia, Amin Jesse and co.

Dear JOHN, We very much appreciate your comments regarding your stay at the ibis Styles Paris Masséna Olympiades. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alicja

Customer review rating 0.5/5

Danila Business - Confirmed reviews ALL

Unfortunately, even though I'm a client and I've always well reviewed this hotel and suggested to friends and colleagues, every time I stay here during autumn or winter I get sick because of the cold rooms. The temperature set in the rooms is much lower than at the reception and the other areas of the hotel (even if the receptionists say it can't be more than 19 degrees....). It's a shame to wear the coat inside the room of a hotel and to get sick for taking a shower in the bathroom! Especially considering the high price of this hotel which is the same price of a 3 stars hotel in the center of Paris! Anyway, again I had to spend the whole night at the reception asking for a solution (because they don't even pick the call if you call them from the room) but the man was like drunk and (like all the other times) not helpful. So I will definitely not suggest anymore this hotel to anyone.

Dear DANIELA, Thank you for taking the time to tell us about your experience at the ibis Styles Paris Masséna Olympiades. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alicja

Perfect

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Welcoming staff

Dear Guest, Thank you for taking the time to leave us a review following your stay at IBIS STYLES MASSENA OLYMPIADES. We are delighted that you enjoyed your stay and hope to see you again very soon. Sincerely, Jess

Good price/value ratio

Customer review rating 4.0/5

Ivan Couples - Confirmed reviews ALL

Regular hotel located in a walking distance from the metro/tram station. The manager on duty was friendly and welcoming (albeit he did not recognize Accor status), the room was clean and there was enough space. WiFi didn't work very well. The breakfast could've been better, but was sufficient to set us up for a day.

Dear Guest, Thank you for taking the time to leave us a review following your stay at IBIS STYLES MASSENA OLYMPIADES. We are delighted that you enjoyed your stay with us. Sincerely, Jess

Good stay

Customer review rating 4.0/5

Matteo C. Solo - Confirmed reviews ALL

ibis Styles Paris Massena Olympiades 82 84 rue Regnault 75013 PARIGI FRANCIA room quite comfortable and quite, the space of the room and toilet is quite big for a single room, about the cleaning was perfect, the hotel is closed to the underground and train station too

Dear MATTEO, We very much appreciate your comments regarding your stay at the ibis Styles Paris Masséna Olympiades. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alicja

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Other web-users rate our hotel

  • 647 reviews 8.6/10 Location
  • 981 reviews 6.8/10 Room
  • 1,034 reviews 9.6/10 Service
  • 28 reviews 7.7/10 WiFi
  • 881 reviews 8.6/10 Breakfast
  • 655 reviews 6.5/10 Comfort
  • 468 reviews 8.5/10 Cleanliness
  • 215 reviews 8.5/10 Value

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