Mercure Gold Coast Resort

Customer review rating (ALL Rating) 4.3/5 4,067 reviews

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Mercure Gold Coast Resort - Image 1
Mercure Gold Coast Resort - Image 2
Mercure Gold Coast Resort - Image 3
Mercure Gold Coast Resort - Image 4
64 Palm Meadows Drive, CARRARA, 4211 CARRARA, Australia

Description

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

Our accommodation(s)

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Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

GPS:-28.029533, 153.377278

Telephone
Fax +61 7 5555 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,067 reviews

TripAdvisor Rating  4.0/5  1,740 reviews

Certificate of excellence 2024

Well located

Customer review rating 4.5/5

Peter T. Couples - Confirmed reviews ALL

Friendly staff and helpful especially suti

Dear Peter t., Thank you for your positive review. We are delighted that you found our location convenient and our staff friendly and helpful. It is our apology that breakfast buffet was not all time full in your dining experience. We will follow up to address this issue for future improvement. Thank you for sharing your feedback with us again. We are looking forward to welcoming you back soon. Yuta Assistant Manager - Front Office

Great stay

Customer review rating 5.0/5

Lynda F. Families - Confirmed reviews ALL

We had a lovely 3-night stay at Mecure, Gold Coast. Very quiet location, yet not too far from the hustle and bustle of Broadbeach, Surfers etc. There’s a daily shuttle bus service into Pacific Fair shopping centre. Although there wasn’t a huge choice of menu options in the restaurant for dinner, what we had was delicious, and the service was excellent. The main pool area was beautiful (we didn’t even go to see the ‘billabong’ pool, as it was quite a distance from our room & we loved the main pool). The water was heated so it was lovely to swim in. All the staff were super friendly. We will certainly return to Mecure, Gold Coast, as it’s excellent value for money.

Dear Lynda F., Thank you for sharing your feedback on your recent stay at Mercure Gold Coast Resort. We are delighted to hear that you enjoyed the quiet location, the delicious food at our restaurant, and the excellent service provided by our staff. It's great to know that you found the main pool area beautiful and enjoyed the heated water. We are glad that you appreciated the value for money offered by our resort. It is our apology that restaurant menu fell short you your expectation. We will follow up to address your feedback seriously in order to improve our service for your future stay. Thank you for sharing your feedback with us. We look forward to welcoming you back for another wonderful experience. Warm regards, Yuta Assistant Manager - Front Office

Great stay

Customer review rating 5.0/5

Jennifer Couples - Confirmed reviews ALL

Checking in was easy, staff were extremely friendly and helpful, nothing was a problem.

Dear Jennifer, Thank you for your kind review. We are delighted to hear that you had a great stay with us. Our team is dedicated to providing exceptional service to all our guests. We look forward to welcoming you back soon. Warm regards, Yuta Assistant Manager - Front Office

17 night stay in April

Customer review rating 5.0/5

James Couples - Confirmed reviews ALL

We had a really good stay. Breakfast is the highlight, however all facilities are excellent. The pool, gym, bar, guest room, fast internet, guest laundry are complemented by friendly and helpful staff. You have a great team!

Dear James, Thank you for choosing Mercure Gold Coast Resort for your 17-night stay in April. We are delighted to hear that you enjoyed our breakfast and found our facilities excellent. Your kind words about our pool, gym, bar, guest room, fast internet, and guest laundry mean a lot to us. Thank you for sharing your feedback with us again. We look forward to welcoming you back soon! Yuta Assistant Manager - Front Office

Extremely great staff & food

Customer review rating 4.0/5

Julie Friends - Confirmed reviews ALL

Great stay but the bed was a shocker. Very soft & lumpy

Dear Julie C., We very much appreciate your comments regarding your stay at the Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. We apologize for the inconvenience regarding the bed. Your feedback is valuable to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuta Assistant Manager - Front Office

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Other web-users rate our hotel

  • 769 reviews 8.1/10 Location
  • 2,311 reviews 6.3/10 Room
  • 2,124 reviews 8.4/10 Service
  • 48 reviews 4.7/10 WiFi
  • 984 reviews 4.9/10 Cleanliness
  • 966 reviews 7.3/10 Food
  • 573 reviews 7.7/10 Breakfast
  • 207 reviews 7.4/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.