Pullman Port Douglas Sea Temple Resort and Spa 5 stars

Customer review rating (ALL Rating) 4.3/5 832 reviews

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Description

Hotel extras

Indulge, relax and unwind at Pullman Port Douglas Sea Temple Resort & Spa. Guests can enjoy modern Australian dining at ALUCO Restaurant, a drink at Pool Bar, wired & Wi-Fi access, 24hr room service and access to the fitness lounge.

Our accommodation(s)

Studio

Studio Spa Room

  • 2 persons
  • Bedding 1 x King size bed(s)
  • Views: Golf view or Lagoon view

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Hotel location

Pullman Port Douglas Sea Temple Resort and Spa

Mitre Street
4877 PORT DOUGLAS
Australia

GPS:-16.52604, 145.472916

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ALUCO RESTAURANT AND BAR

A celebration of the tropics, its produce, culture and cuisine, set within an inviting space centred around a lagoon terrace. Relax into our poolside setting while savouring the fresh tastes of Tropical North Queensland in a Mediterranean flavour.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  832 reviews

TripAdvisor Rating  4.0/5  2,259 reviews

Amazing pool

Customer review rating 4.5/5

Angie Couples - Confirmed reviews ALL

We had an amazing time on our honeymoon. The pool was awesome and beach access was great. Great facilities and true to description. We’re looking forward to staying again!

Customer review rating 3.5/5

Gayle Families - Confirmed reviews ALL

The room smelled moody from air conditioner . The garden & outside tiles around the lagoon needed some maintenance .

Great amenity, flexible check in/out, quiet and peaceful

Customer review rating 4.5/5

Peta F. Families - Confirmed reviews ALL

We had a great stay with our two teenage kids in a 2 bed apartment. All the staff were extremely helpful and professional and the coffee and omelettes were first class. Thank you. 🙏

Dear Peta F., We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. Thank you for wonderful review. We loved having you and your family here with us and we can not wait to see you again soon. Feel free to reach out to our team directly to rebook, we love return guests! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reservations PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Disappointed

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

We love the pool however the room really disappointed us this time. This was our third stay at the Sea Temple Port Douglas and this time we had issues with the Wi-Fi (ended up having to use the Maintenance Team login), Dishwasher (this was useless and we ended up handwashing despite reporting it - it did not wash with hot water, and did not dry the dishes). The outdoor patio couch and cushions were also very unpleasant, with a musty/mouldy odour that required covering with towels in order to enjoy the outdoor space. We would also like to have had a BBQ which other Swimout apartments had, but we did not. This would have enhanced our enjoyment of our stay.

Dear Gillian T., Thank you for taking the time to tell us about your experience at the Pullman Port Douglas Sea Temple Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry that you were left disappointed during your stay. The Wi-Fi issue has been handed over to the Front Desk team. I am sorry to hear that you found the furniture musty and moldy, Housekeeping has been informed and will investigate. I am glad you enjoyed the Pool it is one of our best features. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reservations PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Sorry to say we won't be back

Customer review rating 0.5/5

Ally Families - Confirmed reviews ALL

Our bed sheets were stained in quite a few places. Our bathroom towels were also dirty. No slippers, no bath robes, the furniture is dated. The service was good - but no where near as good as the Sheraton Mirage. We were disappointed.

Dear Halide C., Thank you for taking the time to tell us about your experience at the Pullman Port Douglas Sea Temple Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. One of our Management team will be in touch with you directly to discuss this further. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reservations PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

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Other web-users rate our hotel

  • 185 reviews 7.7/10 Location
  • 540 reviews 6.4/10 Room
  • 580 reviews 7.1/10 Service
  • 23 reviews 2.1/10 WiFi
  • 327 reviews 8.8/10 Pool
  • 279 reviews 5.2/10 Food
  • 204 reviews 3.8/10 Cleanliness
  • 135 reviews 6.4/10 Breakfast

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