ibis Styles Macon Centre 3 stars

Customer review rating (ALL Rating) 4.1/5 562 reviews

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Description

Hotel extras

  • Right in the downtown area, everything in walking distance!

  • Enjoy our buffet breakfast included

  • Car park & 2 paid electric vehicle charging stations (reservation required)

  • Outdoor swimming pool in our garden

  • Certified bike-friendly and eco-friendly

Our accommodation(s)

Hotel location

ibis Styles Macon Centre

91 rue Victor Hugo
71000 MACON
France

GPS:46.303623, 4.82718

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

A relaxing break or an enjoyable moment at work - all throughout the day! Discover our selection of beers and wines from Mâcon as well as non-alcoholic drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  562 reviews

TripAdvisor Rating  3.5/5  713 reviews

Well located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Brief but enjoyable stay room on the small side

We are delighted that you enjoyed your stay despite the small size of the room. Your satisfaction is important to us and we hope to welcome you again at Ibis Styles Mâcon Centre for an even more pleasant stay in the future. Cordialement Benoît Dupin - Directeur

A short stay on the way back to England

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

I have to say that it was disappointing because of three aspects: - before booking the room with the application I called the hotel to check if there was an option to park for high cars (with roofbox) as I only saw the liited height option on the description in the app. I was told there was a second parking that would be suitable but not advised about the extra cost that I discovered only when I reached the hotel. Consequently I did not have any other choice to swallow the extra cost. If the hotel would have been transparent over the phone, I would have likely chosen another option available (cheaper option with Ibis Budget or Novotel as the extra parking cost made the room nearly as expensive as the Novotel option without the extra comfort). - the room booked had a technical issue with the heating/air conditioning unit which made constant noise even when turned off. The receptionist had a look but could not solve it. It was late and we ended up "swallowing" this to try and have some rest before the rest of the long road journey we were facing. Consequently we had quite a bad night as the noise woke up me and my children many times during the night. - Finally the bath filled up quickly probably due to piping being clogged up. Overall a disappointing experience not consistent with expectation for a stay at an Ibis Styles.

We are truly sorry to hear that your experience with Ibis Styles Mâcon Centre has not met your expectations. First of all, we regret the confusion regarding parking. Concerning the technical problems in your room, the receptionist had upgraded you to a family room as soon as you arrived to compensate for the parking fee. You were even asked to change rooms when you noticed the noise in the heating system, which you refused. Our reception is open 24/7, so we are available to find the best solution for our guests and make their stay pleasant and relaxing. We hope to have the opportunity to regain your trust during a future stay and offer you the pleasant experience you deserve. Your satisfaction is our top priority. Thank you for taking the time to share your feedback with us, and we wish you all the best for your future travels. Cordialement Benoît Dupin - Directeur

Spacious rooms, helpful staff

Customer review rating 4.5/5

Bernadette M. Families - Confirmed reviews ALL

staff were very helpful with my last minute booking and family rooms were a great size.

Bernadette, We are delighted that our team was able to assist you efficiently and that our family rooms met your expectations in terms of size. We hope to welcome you again soon at the Ibis Styles Mâcon Centre! Cordialement Benoît Dupin - Directeur

Prima

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Alles ok

Wir danken Ihnen für Ihr Feedback! Wir freuen uns, dass bei Ihrem Aufenthalt im Ibis Styles Mâcon Centre alles gut gelaufen ist. Wir hoffen, Sie bald wieder bei uns zu sehen. Cordialement Benoît Dupin - Directeur

Central location, great value.

Customer review rating 5.0/5

A. A. Families - Confirmed reviews ALL

Warm welcome by the staff, copious and quality breakfast, room was brand new and clean, affordable parking, great choice of coffee and tea.

Thank you very much A. for taking the time to share your experience with us at the Ibis Styles Mâcon Centre! Providing a warm welcome, a quality breakfast and clean, brand new rooms are our main priorities, and it's fantastic to know that we meet your expectations. We're glad you enjoyed our affordable parking options and great selection of coffee and tea. It's feedback like yours that motivates our team to continue providing exceptional service. We look forward to welcoming you again in the future. Thank you again for choosing us and for your positive review. Cordialement Benoît Dupin - Directeur

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Other web-users rate our hotel

  • 349 reviews 8.4/10 Location
  • 514 reviews 5.7/10 Room
  • 386 reviews 9.2/10 Service
  • 351 reviews 7.8/10 Breakfast
  • 210 reviews 5.8/10 Cleanliness
  • 131 reviews 3.5/10 Amenities

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