ibis budget Stuttgart City Nord 1.5 stars

Customer review rating (ALL Rating) 4.2/5 955 reviews

Best price
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ibis budget Stuttgart City Nord - Image 1
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Siemensstrasse 28, 70469 STUTTGART, Germany

Description

Hotel extras

  • Convenient distance to trade fairs, airport and city center

  • The subway station is right in front of the hotel.

  • The hotel has a parking garage with direct access to the rooms and reception.

  • Free WIFI is available throughout the hotel.

  • Our staff are available 24 hours a day.

Our accommodation(s)

Hotel location

ibis budget Stuttgart City Nord

Siemensstrasse 28
70469 STUTTGART
Germany

GPS:48.810745, 9.179282

Telephone
Fax +49 711 88200725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  955 reviews

TripAdvisor Rating  4.0/5  1,098 reviews

Never again - BUDGET Hotel

TripAdvisor rating 1.0/5

Ruth M TripAdvisor review

When reading the reviews where people had a not good experience I noticed that they received a standard answer, not even tackeling the issue mentioned. So I know what to expect on my review: A standard response, that says, we don't really care. I stayed in this hotel last night and the night before and today I had to organize a high-level event in Feuerbach at my work. I was dead-tired and frustrated about last night, so never again Ibis Budget. After coming back from dinner to the hotel my colleague and I noted a packed lobby with teenagers from another country. We went to our rooms and there was ongoing loud shouting in the hallway at 23 h. I went out in my pyjamas and faced drunk and maybe drugged partying teenagers running through the hallway. Talking to them did not bring any results, so I took the one elevator (the other one was broken) down from 7th floor to the lobby, where the receptionist told me that he is alone and can't leave his desk. Interesting, dear Ibis Hotel, that you can accept over 100 teenagers (number confirmed by the receptionist), but only provide one member of staff. It is obvious to anyone, that there should be more staff present with such a high number of youngsters. I don't want to do the math, what your income was for that night. After midnight it was sort of quiet. I think, he called for help himself. I went back up to my room and wanted to take medicine before trying to sleep with my earpluggs. I noted that there was no water. I went to bed without and was very frustrated. This morning I mentioned this (and the remaining 2 issues) to a lady receptionist and she said the water was off in the entire block and they knew about it beforehand. Why on heaven's earth are you not telling that to your guests when they check in? Do you just not care??? The third thing was that my colleague was asking several times for a hair dryer and never got one as they only have a very low number of them and it's first come first serve. I didn't even bother to ask for one. When mentioning quietly all three aspects to the lady receptionist when checking out, she appeared to be trying to find excuses for all of these things, instead of any apology or a sense of appreciation that I was dealing with all of that in a rather quiet way. I rather had to explain to her that I wanted to help her see the customers perspective on this. Customer Service is also about admitting that things went wrong, making a serious effort to change it and to be able to say I AM SORRY, but this does not even come to their mind. It seems that Ibis Budget is set up as a money machine, no matter what. Never again! Thank you for your generic answer, that I might get on this platform.

Good Location

Customer review rating 2.5/5

Vishwa Business - Confirmed reviews ALL

Pros: 1. Located at just 10mts from U-Bahn 2. Super markets are 500mts away 3. Good park at 500mts distance COns: 1. Limited option of Breakfast (No live counter) 2. Very small rooms with no cupboard to place all the luggage 3. Cannot work at room Overall good to stay for one week.

Dear Vishwa, thank you for your feedback. We appreciate your positive comments about our hotel's location. Regarding your concerns, we apologize for any inconvenience caused by the limited breakfast options and room size. Please note that our hotel policy does not include live cooking counters in the breakfast service. We will take your feedback into consideration for future improvements. We hope to welcome you back for a more pleasant stay. Mit freundlichen Grüßen Helena Klusin Hoteldirektorin

"It was ok"

Customer review rating 3.5/5

Susana Business - Confirmed reviews ALL

The showerhead was constantly breaking. Breakfast was a bit poor in diversity (bread, eggs, only soy milk, etc.). Staff was nice and everything was clean. No noise at night.

Dear Susana, thank you for your feedback. We apologize for the inconvenience with the showerhead and have taken note of your comments regarding breakfast diversity. We are glad you appreciated our clean environment and friendly staff. We hope to welcome you back soon. Mit freundlichen Grüßen, Helena Klusin Hoteldirektorin

High professional performance

Customer review rating 5.0/5

Emilio Solo - Confirmed reviews ALL

Outstanding attitude by Pascal, in front of unattended problem. Congratulations.

Dear Emilio, Thank you for recognizing our high professional standards. We are delighted to hear about Pascal's outstanding attitude in resolving issues. We will ensure to pass on your compliments. Mit freundlichen Grüßen Helena Klusin Hoteldirektorin

It is ok, not more.

Customer review rating 3.5/5

M Business - Confirmed reviews ALL

Staff shouldn't take empty bottle with refundable deposit from the room.

Dear M, thank you for your feedback. We will ensure our staff follows the policy of not removing items with refundable deposits from the room. We appreciate your comments. Mit freundlichen Grüßen Helena Klusin Hoteldirektorin

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Other web-users rate our hotel

  • 699 reviews 9.1/10 Location
  • 1,049 reviews 5.5/10 Room
  • 645 reviews 9/10 Service
  • 29 reviews 9/10 WiFi
  • 587 reviews 7.6/10 Breakfast
  • 525 reviews 4.1/10 Comfort
  • 431 reviews 7.2/10 Cleanliness
  • 109 reviews 4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.