hotelF1 Pontarlier

Customer review rating (ALL Rating) 3.5/5 249 reviews

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hotelF1 Pontarlier

Combe Sourchet, ZI rue Eiffel
25300 PONTARLIER
France

GPS:46.912985, 6.334691

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On site
  • Wi-Fi
  • Breakfast

Breakfast

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ALL Rating  3.5/5  249 reviews

TripAdvisor Rating  2.5/5  5 reviews

Smelly & disgusting room

Customer review rating 1.0/5

Family V. Families - Confirmed reviews ALL

We booked 2 rooms, of which 1 room was really disgusting, it smelled horrible. Somebody had been smoking there (a lot) and all our stuff and clothes smelled like cigarettes) For the other room, we received the wrong receipt upon arrival so we tried to open to room, but it was already taken by somebody else. So double booking?! Eventually turned up in the correct room, but when arriving at 2 am, you just want everything to go smoothly.

Dear KATRIEN A., Thank you for taking the time to tell us about your experience at the hotelF1 Pontarlier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, the reception

MÉDIOCRE

TripAdvisor rating 1.0/5

Ophéline M TripAdvisor review

Plus jamais !!!! Literie de très mauvaise qualité. Aucune différence entre le sol et leurs «  Matelas » tellement fin Sanitaire déplorable… Très bruyant! Nous sommes parti dès que possible pour aller nous doucher ailleurs! Sans passer par la case WC! La nuit a été très longue!

Good value for the price

Customer review rating 3.5/5

J Solo - Confirmed reviews ALL

Room was clean, breakfast was good. Only the bathroom was not super clean, but for one night it's a good option not to spend too much money.

Monsieur, nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel f1 Pontarlier. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir à nouveau. Houyeme-Première de réception. Sir, we thank you for your comments following your stay at the f1 Pontarlier hotel. It is with great pleasure that we receive your compliments. Also, we will not fail to share your assessments with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service. Looking forward to welcoming you again. Houyeme-First reception.

Okay for one night

Customer review rating 3.0/5

Laura Families - Confirmed reviews ALL

The hotel was okay for one short night. There was a lot of noise and cigarette smoke so it wasn’t an enjoyable stay due to very little sleep. Breakfast was okay but, with the amount of people, there wasn’t enough food or places to sit. Wasn’t worth paying for. For cheap accommodation it wasn’t that cheap compared to other hotels.

Bien

Customer review rating 4.0/5

F. J. Couples - Confirmed reviews ALL

Reint a dire correct

Monsieur, nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel f1 Pontarlier. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir à nouveau. Houyeme-Première de réception. Sir, we thank you for your comments following your stay at the f1 Pontarlier hotel. It is with great pleasure that we receive your compliments. Also, we will not fail to share your assessments with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service. Looking forward to welcoming you again. Houyeme-First reception.

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Other web-users rate our hotel

  • 54 reviews 8/10 Location
  • 256 reviews 3.6/10 Room
  • 179 reviews 8.5/10 Service
  • 159 reviews 3.6/10 Cleanliness
  • 136 reviews 3.2/10 Comfort
  • 72 reviews 5.3/10 Breakfast
  • 31 reviews 2.7/10 Food
  • 28 reviews 3.2/10 Vibe

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