We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label verified by Clifton represents our new elevated cleanliness protocols and standards and provides assurance that these standards have been met in our hotels.
Dedicated guest hotline to answer questions and to best prepare their stay.
Social distancing enforced in all common areas.
Contactless check-in, check-out and payments carried out whenever possible.
Sanitiser provided in key public areas (front desk, elevators, restaurants, etc.).
Reinforced cleaning program in public areas with frequent disinfection of all high touch areas.
Strengthened room cleaning protocols including extra disinfection of high touch room and bathroom areas.
Employees given comprehensive safety & hygiene training.
As of July, guest access to medical professionals and tele- medical support, with our AXA partnership. Learn more >
Reinforced food safety standards and new protocols.
Safe room service provided at no extra charge in case of restaurant closures.
We are doing everything possible to reassure you and anticipate your needs.