ibis Styles Lausanne Center Mad House

Customer review rating (ALL Rating) 4.2/5 537 reviews

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Description

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

ibis Styles Lausanne Center Mad House

Place De l Europe 6
1003 LAUSANNE
Switzerland

GPS:46.520402, 6.630105

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

MAD HOUSE BAR

Non contractual photo

WINE BAR AND FOOD - Wine by the glass and high-quality light meals: tailor-maid club sandwiches, wings, gourmet waffles, aperitif boards and cold cuts (cheese and meat) prepared to order using a Berkel slicer

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  537 reviews

TripAdvisor Rating  3.5/5  141 reviews

super location

Customer review rating 4.0/5

Chris Solo - Confirmed reviews ALL

super location, in Flon quartile (restaurants, bar, clubs) and walking distance to old town friendly staff original room/decoration only minus: mega warm in the room

Dear CHRISTINE D., We very much appreciate your comments regarding your stay at the ibis Styles Lausanne Center MadHouse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Noisy room - nice staff

Customer review rating 3.0/5

Yves S. Business - Confirmed reviews ALL

- room was very noisy (city) - breakfast in bar area is weird (next to beer tabs, smell of alcohol…) - staff very nice

Dear YVES S., Thank you for taking the time to tell us about your experience at the ibis Styles Lausanne Center MadHouse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good place convenient

Customer review rating 1.0/5

Ε Business - Confirmed reviews ALL

The hotel is located very convenient , reception was really nice with the bar etc , and staff were extremely helpful and polite . They are 10/10! But the room was really dirty , the fan had too much dirt on it and it was right above the bed in your head , lights were not working properly , and the cleaning staff probably do not pay attention and leave dirty and used things from prior clients (eg open bottle of soda was left there. Although the overall vibe was nice , the dirt was not pleasant

Dear EVANGELIA K., Thank you for taking the time to tell us about your experience at the ibis Styles Lausanne Center MadHouse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Fun stay

TripAdvisor rating 4.0/5

Rogenroute TripAdvisor review

Centrally situated in old town Lausanne. Great for an overnight stay en route to Geneva airport for an early flight. Friendly fun staff. Rooms are small but clean, there was water and a coffee machine. Perfect for an overnight stay. Some reviews reported it being noisy but we did not experience any more than in any other hotel.

Hello, We thank you for your great review. We hope to see you again soon for a new MAD experience. Team MAD House

Very small rooms - Check-in timing not convenient

Customer review rating 2.0/5

A Business - Confirmed reviews ALL

As title say the rooms were very small. If there are two people staying in this room I don't know or if you have a big luggage then not sure how to manage in the room. The bathroom was small too. The check-in was 16.00 hrs where as other hotel were providing 15.00hrs.

Dear ABDULMOHSIN ABDULRASHID S., Thank you for taking the time to tell us about your experience at the ibis Styles Lausanne Center MadHouse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 356 reviews 9.4/10 Location
  • 521 reviews 4.8/10 Room
  • 400 reviews 9.4/10 Service
  • 5 reviews 9.1/10 WiFi
  • 341 reviews 2.5/10 Comfort
  • 91 reviews 5/10 Cleanliness
  • 87 reviews 5.5/10 Breakfast

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