The Phoenix Hotel Yogyakarta - MGallery 5 stars

Customer review rating (ALL Rating) 4.3/5 57 reviews

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The Phoenix Hotel Yogyakarta - MGallery - Image 1
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The Phoenix Hotel Yogyakarta - MGallery - Image 3
The Phoenix Hotel Yogyakarta - MGallery - Image 4
Jl Jenderal Sudirman 9, 55233 YOGYAKARTA, Indonesia

Description

Hotel extras

  • Prime city center location, near Tugu and Malioboro, the iconic shopping street.

  • Rooms with balcony overlooking the magnificent pool.

  • Complimentary historical activity on Hotel Tour.

  • Unlimited complimentary WIFI connection.

  • Unique check-in moment with our welcome drink and traditional local snacks.

Our accommodation(s)

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Hotel location

The Phoenix Hotel Yogyakarta - MGallery

Jl Jenderal Sudirman 9
55233 YOGYAKARTA
Indonesia

GPS:-7.782697, 110.368393

Telephone
Fax +62 274 566856

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PAPRIKA

Located next to the swimming pool, in an open-air courtyard. Indonesian, Chinese and Western cuisine are available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  57 reviews

TripAdvisor Rating  4.5/5  4,401 reviews

Fantastic hotel

TripAdvisor rating 5.0/5

Jim D TripAdvisor review

This is a fantastic hotel and a wonderful introduction to Indonesia. We had a very comfortable pool overlook room for 4 nights and very much enjoyed returning each night to the hotel for a swim and to our comfortable room. The included breakfasts were a highlight - we particularly liked the wide range of food, particularly Indonesian food, available. Further the staff were happy to guide us on how the locals eat the food and how to mix the various tonics. The staff were also happy to fill our drink bottles for our days exploring Jogja. The hotel is well located - close to the airport rail station and there are banks with ATM machines close by.

Dear JimD159, We are grateful to receive your lovely review. It is wonderful to read you have had a great time with us. A big thank you for your valuable feedback and compliments, they are very motivating for the entire team. We are happy to see you enjoyed your stay and appreciate all our services. We aim to always give a distinctive experience to our guests. Once again, thank you, and hopefully to see you again soon in our beautiful heritage hotel; The Phoenix Hotel Yogyakarta. Sincerely Yours, Rulvastina Randy General Manager

Great family stay

TripAdvisor rating 5.0/5

Jonathan W TripAdvisor review

Welcoming staff: They really couldn't do enough for us. And they enjoyed playing with our three-year-old. Central location: Very quick to access the main sites. Generous breakfast: Great spread. And also a decent restaurant for lunch and dinner. Happy Times!

Dear 371jonathanw, Thank you so much for taking the time to write a review following your stay at our hotel. We are delighted that you enjoyed a special time with us. We try very hard to make this hotel a great place to stay and getting positive feedback like this makes every effort worthwhile. Again, thank you for your feedback and we would be so glad to host you again on your future visit to our Royal city. Sincerely Yours, Rulvastina Randy General Manager

A Comfortable Stay

Customer review rating 4.0/5

Maja G. Families - Confirmed reviews ALL

A great location, with comfortable beds. The staff were brilliant, they exceeded our expectations. The only thing that really needs improving is the food. There really is too much choice at breakfast and not not enough quality ingredients. It's as if the hotel is trying to cater for absolutely eventuality without doing it well enough. Lots of processed food, sugar and not enough fresh, quality ingredients.

Dear MAJA G., It was a great pleasure to have you staying at The Phoenix Hotel for your holiday in Yogyakarta. Thank you very much for your kind words about our facilities and the genuine and professional services provided by our Ladies and Gentlemen. Further, we have received your feedback about the food quality well, and we are sorry that we haven’t reached your satisfaction about it yet. Your comment is well noted and it has been shared with the team for further action and improvement accordingly. We apologize for our flaws and we hope we still have the chance to fix it on your next visit to our place. Once again, thank you for sharing your concerns. We sincerely hope to be able to welcome you back whenever your travels bring you to Yogyakarta again in a better performance. Sincerely Yours, Rulvastina Randy General Manager

Great Location, super staff!

TripAdvisor rating 4.0/5

Maja G TripAdvisor review

We spent 2 nights there with our 2 boys (age 15 & 18). The staff were brilliant, 10/10 for the service. The beds were very comfortable too and we loved the views from the balcony over the pool. The rooms were lovely and cool given the outside temperature too. The hotel was centrally located and given that it was also Ramadan, we were surprised how quiet our rooms were. What bliss after such a long flight from the UK. The boys loved the gym and highly recommend it. All the hotel need to do is improve the food. Breakfast was immense but it really focussed on high processed foods and sugar. Offering less of a selection "of everything" and focussing on quality and not quantity might be a winning formula at the Phoenix.

Dear majag598, What a pleasant feedback you gave to us! Thank you very much for your lovely words about our service and facilities. We are glad you have enjoyed your overall stay at our hotel. We also took note of your highlight about the breakfast services. Your comment is appreciated as it is valuable feedback and it definitely encourages us to be better. Thank you for telling us your thoughts and helping us to improve. It was our great pleasure having you as our guest and we hope to have the pleasure of welcoming you again at The Phoenix Hotel Yogyakarta. Sincerely Yours, Rulvastina Randy General Manager

Awesome stay

Customer review rating 4.5/5

Irra R. Families - Confirmed reviews ALL

Clean, calm enjoyable

Dear IRRA R., We are delighted and proud to know your satisfaction following your stay at The Phoenix Hotel Yogyakarta. Your comments are very much appreciated by the team who is honored to have served you well. We look forward to your next visit to Yogyakarta and please allow us to serve you another wonderful stay with us. Thank you once again for your kind review. Sincerely Yours, Rulvastina Randy General Manager

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  • 324 reviews 8.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.