Mercure Nantes Centre Gare Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,594 reviews

Mercure Nantes Centre Gare Hotel - Image 1
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Description

Hotel extras

  • The hotel is certified Green Key

  • 2 private car parks: outdoor and underground (supplement of EUR 12)

  • Triple & family rooms for up to 4 people (free breakfast for kids under 12)

  • Early check-in and late checkout possible on request (luggage storage)

  • Restaurant open for lunch and dinner-7 days a week-for a 100% homemade meal

Our accommodation(s)

Hotel location

Mercure Nantes Centre Gare Hotel

50/51 Quai Malakoff
44000 NANTES
France

GPS:47.216141, -1.543981

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA BRASSERIE

Discover a changing menu that highlights regional products throughout the seasons.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,594 reviews

TripAdvisor Rating  4.0/5  861 reviews

good location. good restaurant

Customer review rating 5.0/5

Roger W. Couples - Confirmed reviews ALL

Overnight in Nantes after a flight. Great location for the TGV (next door), lovely evening dinner and a very stress free stay.

Dear ROGER W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas receptionist

Very nice!

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Extremely nice stay, courteus & knowledgeable staff. Well-done!

Dear PAUL S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas receptionist

Good with flaws

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

It was a good stay , but the insulation in the rooms are not the best espically since it is next to a train station you could hear the trains , the bathroom is a bit odd , other than that it was good.

Dear SHADY G., Thank you so much for sharing your experience. We are extremely pleased to know that you enjoyed your stay among us and hope you see again at the hotel soon. Sincerely, Nicolas receptionist

Perfect location, comfortable accommodation and great restaurant

Customer review rating 4.5/5

Best O. F. T. Business - Confirmed reviews ALL

Stayed here for a quick business trip to Nantes. Stayed in a Privilege room with canal view. The bathroom was huge! The bed was really comfortable and the room was well-appointed. Only oddity was the TV on a stand right as you open the door. Enjoyed dinner in the restaurant onsite and it was delicious and the staff excellent. The breakfast in the morning was one of the best I’ve seen in this category of hotel. Its location next to the Nantes SNCF station (south exit!) was perfect for my T. and not having to go more than a minute from the station exit to the front door. Easy access to the city center and also the tram using the passerelle inside the station or along the canal and up the stairs to the bridge near the chateau.

Dear SHANNAN C., It is with great pleasure to receive positive feedback on our hotel, our professionalism and the welcome we extend to each of our clients. Your satisfaction is the best reward for our staff who work every day to provide you with excellent service. Your comments encourage us to maintain our efforts so that the services we bring you best meets your needs. We look forward to welcome you again and please accept, Excellency, the assurances of our best feelings. Best regards Nicolas receptionist

Customer review rating 2.0/5

P. J. Solo - Confirmed reviews ALL

Good location but moisture in the room

Dear J. P., We have taken note of your disappointment with the cleanliness of the hotel we feel very concerned. Remember that a perfect and cleanliness are among the essential values Accor Hotels hygiene. Please kindly accept our sincere apologies. We immediately re-sensitized our teams. Sincerely, Nicolas receptionist

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Other web-users rate our hotel

  • 711 reviews 9.2/10 Location
  • 1,028 reviews 6.3/10 Room
  • 801 reviews 7.6/10 Service
  • 16 reviews 4.7/10 WiFi
  • 399 reviews 7.4/10 Breakfast
  • 313 reviews 5.1/10 Food
  • 287 reviews 5/10 Cleanliness
  • 227 reviews 8.9/10 Vibe

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