Customer review rating 4.3/5 254 reviews
ALLSAFE approved hotel
An ALLSAFE Bureau Veritas certified hotel
We Welcome All Guests & Families
Just 15 minutes from City Centre, and free onsite car parking available
Open to Leisure Stays in accordance to Welsh Government Guidelines
24hr food and beverage available
Our restaurant bar and grill offer a great range of dishes that are guranteed to please, whether it be our delicious steaks or great selection of burgers and pizza.
Check-in from - Check out up to
Classic room - 1 double bed
Classic room - 2 single beds
Privilege room - 1 king size bed
Accessible Classic room - 1 double bed
Number of meeting rooms: 9
Maximum size: 235 m²
Maximum capacity: 200 people
Maximum banquet capacity: 180 people
100% genuine reviews from our guestsFind out more
Excellent stay staff friendly and helpful
Gemma Couples - 23/10/2021 Confirmed reviews ALL
Helpful friendly polite staff. Hotel located in nice area
Inaccurate description of facilities
winfieldsouthsea 21/10/2021 TripAdvisor review
The hotel said the accessible room had a wheel in shower. This shower was over a high sided bath and impossible for me to use.The toilet was difficult to get to as there was so little space I had to back in but could not turn. After a difficult night our money was refunded.
Great comfortable stay with a lovely breakfast
Glyn T. Couples - 19/10/2021 Confirmed reviews ALL
Very helpful staff from arrival to departure. Nothing was too much trouble. The room was comfortable and the breakfast in the morning was hot, tasty and filling.
Yvonne Friends - 18/10/2021 Confirmed reviews ALL
Lovely staff. Great help unloading mobility aids from my car. Gareth, Rhys and Najwa all kind, helpful and thoughtful. My room looked good, was just the right temperature and the bed was comfortable, but the curtains and window were filthy. There was an unpleasant smell in the room like someone had peed on the carpet and a faint hint of cigarettes from the pillows. The air conditioning unit above the door banged and gurgled all night and I had no sleep at all the first night.
R. Business - 17/10/2021 Confirmed reviews ALL
Your staff are really welcoming, friendly and attentive. Clearly the hotel is working on improvements in the building. The corridors are a little tired and bare beyond the foyer. The room was unfortunately quite cold on arrival and there was little documentation/ no phone to really orientate yourself at the hotel, timings for the Resturant etc. But the new fittings and revamped rooms are nice and good value for the cost. I think perhaps the bathroom was the biggest disappointment and off brand with old baths and shower head placed very low assuming to help the elderly. As is well documented in the reviews the air-con units are noisy and distracting but I’m sure this is on the list. Overall the staff team help make up for areas of known improvement. So for the money and convenience to the local studios I would certainly stay again. Thank you.
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