Mövenpick Marrakech 5 stars

Customer review rating (ALL Rating) 4.2/5 2,449 reviews

ALLSAFE approved hotel

Mövenpick Marrakech
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+ 24 Services

Hotel extras

  • Located in Marrakech city centre, L'Hivernage district

  • Contemporary oasis setting

  • Three restaurants and bars

  • Direct access to the Palais des Congrès Marrakech

  • Spa, heated swimming pools, Yoga Studio and kids club

Hotel location

Mövenpick Marrakech

Avenue Mohammed Vi Hivernage
40000 marrakech
morocco

Tel: +212524339100

Fax: (+212)52/4339110

Check-in from 15h00

Check out up to 12h00

  • By plane

    MENARA At 4km / 2.49 miles

GPS :31.6244222, -8.0157307

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 3 Restaurants
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Breakfast à la carte Additional charge
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 8 Meeting rooms
  • Business Center
    • Self service business center
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 503 rooms
    • 8 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 5 floors
  • Languages spoken at the hotel
    • French
    • Spanish
    • English
    • Arabic
  • Lounge
    • Executive Lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
    • Laundry / Valet Services
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Umbrellas
  • Currency exchange
    • Currency exchange
Access to property
  • Mövenpick Marrakech
    • On site
Well-being
  • Urban Fit Club
    • On site
Family
  • Services for children
    • Childrens Club for 6 to 12 years
    • Childrens Club for 3 to 6 years

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 1,754

  • Maximum capacity: 2000 people

  • Maximum banquet capacity: 1200 people

Find out more

Our guest reviews for
Mövenpick Marrakech

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,449 reviews

TripAdvisor Rating 4.5/5

2,518 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 5.0/5

Nabeel A. S. Couples - 19/11/2021 Confirmed reviews ALL

Amazing in everything

Dear Mr Abdul s., Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Nada ZOUHAIR PA to GM and Guest Experience Manager

Fantastic location

Customer review rating 5.0/5

Sirhan Q. Business - 03/10/2021 Confirmed reviews ALL

From the time of checking in and staying there , it has been nothing less than an wow experience. Staff were brilliant and he hotel itself was fabulous. Food too was delicious from breakfast to dinner. Will be back again.

Dear M. Q., First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Cordialement, Nada ZOUHAIR PA to GM and Guest Experience Manager

Fijn hotel

Customer review rating 5.0/5

Sara L. Couples - 21/09/2021 Confirmed reviews ALL

Nazha was top!

Dear Mrs L., First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your expectations. Also, we would like to thank you for your kind words towards our staff, especially regarding the reception. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Nada ZOUHAIR PA to GM and Guest Experience Manager

Great Stay

Customer review rating 5.0/5

Othmane B. Families - 21/09/2021 Confirmed reviews ALL

I had an amazing stay at the Movenpick Marrakech. Everything was amazing, especially how the staff has treated me and my family. Special thanks to Nadia, Soumaya, as well as Nezha, whom have been nothing but amazing. The way they handled my stay was nothing short of excellent! I will definitely come back on my next trip to Marrakech thanks to them. Equally important, I have to day that all the safety measures related To COVID-19 were well followed and respected (handsanitizer all over the hotel, all staff memebers wearing their masks…) 10/10

Dear Mr B., We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Movenpick Hotel hotel. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. De plus, nous vous remercions pour avoir souligné la propreté de notre établissement car nous sommes conscients que c'est un aspect de toute première importance pour que nos clients puissent se sentir en tout confort au sein de nos hôtels. Encore merci pour votre merveilleuse appréciation, nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche. Cordialement, Nada ZOUHAIR PA to GM and Guest Experience Manager

Very relaxing hotel

Customer review rating 5.0/5

Muhammed S. Couples - 20/09/2021 Confirmed reviews ALL

The stay was very pleasant and we were treated with utmost respect. The location is great and the pool is nice. The breakfast was also nice. The only lacking was the restaurant options, but it is understandable because of the current situation. Overall a very nice place and definitely worth its price.

Dear Mr S., Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are delighted to see that you really enjoyed the beauty of our installations and pools. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Also, we are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Marrakech . On the other hand, we have taken a good note of your remarks regarding the restaurant option and have shared them with our managers in charge for a future revision. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Nada ZOUHAIR PA to GM and Guest Experience Manager
Customer review rating 4.5/5

Ayoub Couples - 16/09/2021 Confirmed reviews ALL

Impeccable

Bonjour Mr E., En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hotel Le Movenpick Marrakech et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion. Merci pour avoir choisi notre hôtel pour votre visite à Marrakech. Nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche. Cordialement, Nada ZOUHAIR PA to GM and GUEST EXPERIENCE MANAGER

Interesting

Customer review rating 3.5/5

Antoine Families - 14/09/2021 Confirmed reviews ALL

Good value for Money hôtel with a good location. Food in the restaurant is overpriced and breakfast is below expectations. The rest is fine

Dear Mr D., We first would like to thank you for choosing our Movenpick Hotel for your holidays in Marrakech and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We regret your disappointment with our breakfast buffet as we strive to ensure a wide array of options for both guests with sweet tooth and those looking for healthy options to kickstart the day; therefore, we always ensure a variety of hot and cold, sweet and salty options as well as fresh fruits, different kinds of cereals and yogurts. Also we lament that our Marcelona Restaurant' pricing did not meet your expectations. Please rest assured that your comments will be discussed as we always strive to evaluate the optimal pricing for our future guests. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that The Movenpick Marrakech will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best regards, Nada ZOUHAIR PA to GM and GUEST EXPERIENCE MANAGER

Great atmosphere and location

Customer review rating 4.5/5

Ziwaani C. L. Friends - 31/08/2021 Confirmed reviews ALL

As always it's wonderful place to stay. Beautiful hotel , courteous staff and lot of fun. We were served by Mohsin & Mohammad on reception and they were very helpful. Great place to swim, relax and tasty breakfast.

Dear M. Babar Z., Firstly we would like to thank you for choosing our Movenpick hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Nada ZOUHAIR PA to GM and Guest Experience Manager

Perfect stay

Customer review rating 4.5/5

Mustapha Families - 16/08/2021 Confirmed reviews ALL

perfect stay at Movenpick Marrakech. very friendly and helpful staff. in the restaurant everything was perfectly arranged and the service was excellent just like mr Mustapha and his colleagues

Dear Mr A., We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Movenpick Hotel hotel. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We also would like to thank you for pointing out the professionalism of our waiting team, they indeed have a great impact on the overall dining expérience of our guests and we are thrilled to read that their attentive service contributed to your wellbeing during mealtimes. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Nada ZOUHAIR PA to GM and Guest Experience Manager

Phenomenal

Customer review rating 5.0/5

Azwar G. Friends - 04/08/2021 Confirmed reviews ALL

I visit Movenpick Marrakech every year and is always a pleasure staying here. The staff are absolutely amazing! I have to point out an individual named 'Hanane' who has always been very polite and helpful throughout my stay. I would surely recommend this place to my friends and family.

Dear Mr G., We first would like to thank you for making our Movenpick hotel your preferred choice for your holidays in Marrakech, it is always a pleasure to welcome back our most loyal guests year after year. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to Hanane and the entire team and we are sure they will be pleased to know their efforts have been appreciated. Thank you for your very kind recommendation to the travel community of TrustYou.com, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We look forward to serving you again in the future. Best regards, Nada ZOUHAIR PA to GM

HENANE

Customer review rating 5.0/5

Rayyan A. Friends - 04/08/2021 Confirmed reviews ALL

The best stay at a hotel ever , very beautiful hotel , and especially Henane , she was a brilliant friend and a brilliant staff , a great team at movenpick !

Dear Mr A., Thank you for the time you spent to share your feedback on your recent stay at our Movenpick Hotel, to be considered as one of the best hotels you stayed at is certainly high praise. We would like to thank you for your kind words towards our staff, especially regarding the reception. As all of them work very hard, striving to surpass guest expectations, we will definitely share your lovely feedback with hanane and the entire team and greet them their services. They will surely celebrate that you wrote that they were very nice and most helpful. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Nada ZOUHAIR PA to GM

“ amazing location”.

Customer review rating 3.5/5

Abdelhakim Z. Solo - 25/07/2021 Confirmed reviews ALL

+ Your staff are second to none. particularly Hind and Mohssin from the front desk. + Fantastic facilities. - You need to focus on the details ( e.g the bathroom window frame was full of pigeons droppings, vomit in the space between the toilet tank and the seat). Those are very important hygiene issues that you need to focus on.

Dear Mr Z., We are sincerely grateful for the time you spent to share your comments on your recent stay in our Movenpick hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. On the other hand, we are sincerely sorry to read your dissatisfaction with the cleaning of your room, at The Movenpick Marrakech we strive to provide total confidence in this area being fully aware that hygiene and Cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our réception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Thank you once again Mr Z. for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Nada ZOUHAIR PA to GM

Well located . Miss Hanan at Reception , Mohammed at the entrance receiving car and Naima at the Resturant made my stay perfect

Customer review rating 5.0/5

Naim Y. Business - 25/07/2021 Confirmed reviews ALL

The hotel is well located and the smile and welcoming notes from every staff make you feel at home away from home.

Dear Mr Y., Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Marrakech . On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Nada ZOUHAIR PA to GM
Customer review rating 4.5/5

Doreen C. Couples - 15/07/2021 Confirmed reviews ALL

Great room, great customer service

Dear Mrs C., Thank you for reviewing your recent stay in our Movenpick Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Also, we are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to our team members as we know it will mean a great deal to them. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Nada ZOUHAIR PA to GM

Top

Customer review rating 4.5/5

Calv Families - 14/07/2021 Confirmed reviews ALL

Au top

Dear Mr R., Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Nada ZOUHAIR PA to GM

Great stay!

Customer review rating 5.0/5

Jaouad E. Families - 22/06/2021 Confirmed reviews ALL

Friendly staff, clean room, great services... I enjoyed my short stay in Movenpick Marrakech. The location is perfect. It was a short stay, but a great one!

Dear Mr E., Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Also, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Last but not least, we are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Marrakech . Thank you again Mr E. for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Nada ZOUHAIR PA to GM

Good stay, nice pool

Customer review rating 4.0/5

Yacine S. Families - 18/06/2021 Confirmed reviews ALL

Nice overall, good service, great breakfast. Only negative point is the non smoking room reeked with cigarette smell.

Dear Mr S., Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel and are delighted to read that we were able to match your holiday expectations. It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. On the other hand, we regret the smell of cigarette in your room, please be assured that we have shared this information with our managers in order to do the necessary arrangements. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Nada ZOUHAIR PA to GM

A place to rediscover yourself

TripAdvisor rating 4.0/5

tassign0n Business - 26/02/2020 TripAdvisor review

Perfect balance between work and leisure if you are on business trip. Perfectly relaxing if you want to forget business and only think leisure. If you really want to discover Marrakech, do it from Mövenpick Hotel.

Dear Tassign0n, First and foremost we would like to thank you for choosing our hotel for your visit to Marrakech and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Nada ZOUHAIR

Amazing stay

TripAdvisor rating 5.0/5

rouba h Family - 07/02/2020 TripAdvisor review

Professional staff and pay attention to details they are welcoming and warm, thank you abdellah and all the team, très jolie hôtel avec une piscine amazing décoration as well, très bien placé, près de palais congrès

Dear Rouba h, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We will certainly not fail to convey your very kind compliments to all of them and Abdellah in particular. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Nada ZOUHAIR

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