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Mövenpick Hotel Amsterdam City Centre 4 stars

Customer review rating 4.4/5 6,736 reviews

ALLSAFE approved hotel

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Mövenpick Hotel Amsterdam City Centre
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+ 26 Services

Hotel extras

  • An ALLSAFE NSF certified hotel.

  • City Centre location close to Central Station.

  • Restaurant and bar

  • Meeting and conferences

  • Rooms and suites with views and free WiFi

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00


Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Beach and water sports Paying
  • Other sports activities Paying
Business services
  • 13 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mövenpick Hotel Amsterdam City Centre

Piet Heinkade 11
1019 BR amsterdam

Tel: +31205191200

Fax: (+31)20/5191239

Check-in from 15h00

Check out up to 12h00


  • By plane

    AMSTERDAM SCHIPOL At 24km / 14.91 miles

GPS :52.377927, 4.914193

Our accommodation(s)

All of the 408 rooms in our non-smoking hotel offer great views, complimentary WiFi Internet, organic fair-trade linen, wellness area access and free shuttle transfers from the station. Additionally, our Executive Rooms and suites also benefit from complimentary access to the Executive Lounge.

Our restaurants and bars


Type of cuisine: Regional

In our restaurant you can enjoy creative international all-day dining cuisine options. Discover the fresh and authentic flavours, as well as the scents and variety of the colourful spices used.


"Lobby & Lounge Bar" is situated on the ground floor level is the ideal meeting point in the hotel. With a wide selection of domestic and international beverages, wines and cocktails there is enough choice.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 174

  • Maximum capacity: 136 people

  • Maximum banquet capacity: 128 people

Find out more

Our guest reviews for
Mövenpick Hotel Amsterdam City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,736 reviews

TripAdvisor Rating 4.5/5

7,340 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great hotel

Customer review rating 5.0/5

Julian Friends - 14/09/2021 Confirmed reviews ALL

We had a lovely stay

Lovely room, nice breakfast

Customer review rating 4.5/5

Alexia Families - 13/09/2021 Confirmed reviews ALL

Very nice rooms and buffet breakfast was nice. Not super easy to walk to due to road layout and many roadworks thou very close to centraal and tram bus lines. We had a great stay thou.

Good stay

Customer review rating 4.0/5

Roos Couples - 12/09/2021 Confirmed reviews ALL

Friendly staff, good rooms, though we’d have like the beds to be a bit softer. Really good breakfast and good service. A quiet hotel, which is perfect after a busy day in town.


Customer review rating 2.5/5

Dr P. Couples - 12/09/2021 Confirmed reviews ALL

I arrived at 10:00 AM and was given a room. I was scheduled to get on a Viking ship the next morning and was not aware they moved the ship to Emmerich, GY. I had 5 hours to get out of Amsterdam otherwise, I would have been placed in Quarantine for 5 days and missed the cruise. All this per EU rules which I wasn't aware of upon arriving. I requested a refund, but the front desk refused. Under the Covid situation, surely, you can understand my frustration. Many guests from Viking were due to arrive the next day. Please reconsider my request for a refund. My travel agent recommended your hotel, and would be happy to know you take care of your guests. The world is very different right now. She worked tirelessly to get me out of Amsterdam in a timely manner ! The bathroom, shower and bed were never used. My wife and I took a walk and had lunch. Basically the room was storing my luggage until I was whisked away in a car to Emmerich that Viking provided.

Good stay

Customer review rating 4.5/5

Leena Couples - 12/09/2021 Confirmed reviews ALL

Helpfull Front Desk.

Lovely room, great staff

Customer review rating 5.0/5

Michelle Couples - 11/09/2021 Confirmed reviews ALL

Spent the night prior to a river cruise, couldn't be more pleased with the overall accommodation. From the location to the food to the sweetness of the staff, it was all very pleasant.

Well located, friendly staff

Customer review rating 5.0/5

Paul B. Couples - 08/09/2021 Confirmed reviews ALL

Outstanding service and room

Customer review rating 5.0/5

Joy G. Couples - 07/09/2021 Confirmed reviews ALL

Nice rooms friendly staff

Great room/view, but hotel understaffed

Customer review rating 1.5/5

Brandon Couples - 07/09/2021 Confirmed reviews ALL

The rooms are nice, spacious, and offer a nice view of Amsterdam. However, the hotel seems to be understaffed, as there was always a line at the front desk at all times of day. At arrival, it was late in the evening and there was only one member there to check people in/deal with issues. It took approximately 20-25 minutes to be seen for check-in, which following a 10 hour drive, was not ideal. The employee did eventually apologize, but didn't do anything to make up for it. I did mention it on my check-in survey from Expedia, but just received a chocolate bar from the manager as a apology. However, every time we left the hotel, we noticed at least a 2-3 person deep line at the front desk, indicating a larger issue with staffing. It really detracts from the experience, since if I just needed to ask a question, it would take 15 min to ask.

good stay

Customer review rating 5.0/5

Charmaine M. Couples - 07/09/2021 Confirmed reviews ALL

it was lovely!

Well located

Customer review rating 4.0/5

Anonymous Friends - 07/09/2021 Confirmed reviews ALL

Good stay once we resolved the issue with the beds being separated, which is what was on the reservation. Clean and location was great to the bus lines

Great place to stay for business or pleasure in Amsterdam

Customer review rating 5.0/5

Anonymous Business - 04/09/2021 Confirmed reviews ALL

Well located, but a terrific staff always willing to be helpful in any way to ensure a great stay.

Well located

Customer review rating 4.5/5

Bob L. Families - 03/09/2021 Confirmed reviews ALL

Very nice place to stay and great location that close to train station and Viking river cruise terminal.

A great place to stay in Amsterdam

TripAdvisor rating 5.0/5

I1739HOolivers Business - 31/08/2020 TripAdvisor review

The Moevenpick Hotel offers a great view over the old town and is convenient accessable by train,tram, ship and car. I arrive on a rainy morning and was please with the friendly welcome by the Fornt Office Manager Mr. John Caucian who went the extra mile to make me feel special. This is very rare these days in a big hotel. He explained the Corona meassures, gave me tips for the town and a arranged a dining table and took time explain the views from my room in the 18th floor and the use the gym. All in a very polite and charming way. Next morning I got a personal welcome from the Manager during my breakfast. This personal service make me feel very special. Together with the clean and comfi room and for sure makes me coming back next time. Well done - Top service, great rooms and a very good location.

Dear Oliver, Thank you so much for taking the time to share your more than satisfactory experiences with us and also our future travelers. This is obviously much appreciated! I am truly pleased to learn our colleague John as well as myself (!) were able to make the difference in providing you with a personal touch and in making you feel so welcome while being away from home. Compliments have been personally shared! Should you have the chance to visit Amsterdam in the future, please feel free to stay with us again. Stay safe and kind regards, Remco Groenhuijzen General Manager

A treat in Amsterdam

TripAdvisor rating 4.0/5

Clareandbetty 11/03/2020 TripAdvisor review

Booked this as a surprise for my husband's birthday. Paid to upgrade to executive room on the second night. Not convinced it was worthwhile as the executive lounge wasn't open and the breakfast wasn't too good. The classic room we had originally was actually better than the executive room: same size, bigger TV and USB charging points. There was lack of communication between the staff :some were more helpful and clued up than others. Nice views of the river from the rooms. Shuttle to station is available once an hour : needs to be reserved.

Dear Clare and Betty, Thank you very much for choosing our hotel for your husband's birthday and congratulations once more! It is to my regret to learn the upgraded room could not meet to your expectations, my apologies for this. Should you decide to stay with us again please inform our staff during your stay. They are more than happy to assist and solve this to your satisfaction! Next time you travel to Amsterdam we hope to have another chance of welcoming you again. Kind regards, Remco Groenhuijzen General Manager

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