Mantra Trilogy bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 2.012 ulasan

Mantra Trilogy - Image 1
Mantra Trilogy - Image 2
Mantra Trilogy - Image 3
Mantra Trilogy - Image 4

Deskripsi

Keistimewaan hotel

  • Terletak di Esplanade di area CBD di Cairns

  • 5 Restoran, IGA, Salon Rambut, pijat dan lainnya di hotel

  • Kelas kamar tersedia dari Hotel hingga apartemen 3 kamar tidur lapang

  • Dekat ke Cairns Aquarium baru & semua atraksi di Cairns

  • Dekat ke pusat konvensi dan kawasan bisnis

Akomodasi kami

Lokasi hotel

Mantra Trilogy

101 105 Esplanade
4870 Cairns
Australia

GPS:-16.918636, 145.775751

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner

Kolam renang

Dive into the cooling waters of Mantra Trilogy's beautiful lagoon style pool and enjoy the ocean views. There is one onsite swimming pool for your enjoyment. The pool is located on level three and is open from 6:00am until 10:00pm.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.1/5  2.012 ulasan

Peringkat TripAdvisor  3.5/5  2.923 ulasan

Totally Disappointed

Catatan Tripadvisor 1.0/5

148markq Bisnis - Ulasan TripAdvisor tersertifikasi

I am annoyed that I had to cancel my stay due to circumstances outside of my control, only to be told there is a no refund or credit for cancelling a booking. This is not acceptable and I will not consider staying at the hotel in the future, at least a credit should be offered.

Dear Mark, I am sorry to here that you couldn't make your reservation with us. We do offer discounted rates that have a no cancellation stipulation. As you booked through a 3rd party website, on one of these rates we are unable to offer credit or refund Kind regards, Guest relations.

Great location close to everything.

Catatan Tripadvisor 4.0/5

748debbief Solo travel - Ulasan TripAdvisor tersertifikasi

Had a good stay ! hotel was in a good location and hotel was clean bed wasn't the most comfortable which isn't good for your back and the shower needs a door as water lands all over the floor. Other then this I had a good stay and would stay here again.

Dear 748debbief, Thank you for your review on the Mantra Trilogy, we welcome your feedback on the property and take note of your issues raised. We do hope to see you back here again with us in the near future. Kind Regards Guest Relations

A Journey from Anticipation to Disappointment: My Mantra Trilogy Cairns Experience

Catatan Tripadvisor 1.0/5

Dan D Ulasan TripAdvisor tersertifikasi

My arrival at a Mantra Trilogy Cairns hotel after a grueling day was met with frustration, thanks to Vanessa's indifference at reception regarding a booking mix-up. Despite confirmation from the travel agency, I was left in limbo for over half an hour, neglected for other guests. The situation worsened with another staff member's lack of initiative, leading to more unnecessary delays. The room, promised yet unprepared, featured worn-out towels and a possibly bug-infested couch. This experience, a stark contrast to my usual stays at Mantra properties, has firmly dissuaded me from ever returning or recommending this hotel.

Dear Daniel, Thank you for taking the time to tell us about your experience at the Mantra Trilogy Cairns. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sadly we did not receive your chargeback prior to arrival and we are unable to check guests in without a payment method. We have worked with the company that made your booking to ensure an easier transition for future guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest relations

Awesome location.

Catatan Tripadvisor 5.0/5

Robyn S Ulasan TripAdvisor tersertifikasi

Loved staying at Mantra Trilogy Cairns. So close to the Esplanade. Walking distance to shops, restaurants, bars etc. The room was comfortable and the view from the balcony over the pool was a bonus. It was lovely being able to open the doors and let fresh air in and sit outside.

Dear F3182Elrobyns, Thank you for your review on the Mantra Trilogy and we appreciate you taking the time to mention us on Trip Advisor. We do hope to see you back here again in the near future. Regards Guest Relations

Professional and Friendly

Catatan Tripadvisor 5.0/5

Jonathan R Ulasan TripAdvisor tersertifikasi

Extended stay for work. Staff were professional, friendly and very helpful. Rooms kept clean and minimal interference from staff. Ease of access to shops and resturants and easy exit and entrance to the hotel. Wifi worked as per normal, however kept cutting out and needing to relog back in

Dear jonathanrH7153AG, Thank you for your review on the Mantra Trilogy. We appreciate your kind words on the property and hope that we will see you again in the near future. Kind Regards Guest Relations

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 924 ulasan 8.3/10 Lokasi
  • 1.373 ulasan 5.9/10 Kamar
  • 960 ulasan 7.9/10 Pelayanan
  • 87 ulasan 4.4/10 Internet
  • 547 ulasan 4.2/10 Kebersihan
  • 535 ulasan 5.1/10 Kenyamanan
  • 331 ulasan 4.6/10 Fasilitas
  • 180 ulasan 5.9/10 Kesepadanan nilai

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Cairns