Pullman Rotorua 5 stars

Customer review rating (ALL Rating) 4.3/5 2,215 reviews

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Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • Close to geothermal hot springs

  • Vibrant & contemporary dining at Barrel & Co Bar and Grill with fresh and local produce

  • Bright, flexible space for effective events

Our accommodation(s)

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Hotel location

Pullman Rotorua

1135 Arawa St
3010 ROTORUA
New Zealand

GPS:-38.134659, 176.252605

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Barrel & Co. Bar and Grill

Farm-to-table cooking that centres around an intimate open kitchen with a welcoming sense of theatre. Barrel & Co. is our cosmopolitan brasserie looking onto Arawa Street.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,215 reviews

TripAdvisor Rating  4.0/5  258 reviews

Certificate of excellence 2023

Family trip

TripAdvisor rating 5.0/5

Calebguo Families - TripAdvisor review

Very good experience. The kids received cute dolls and the staff has been very helpful and friendly. The rooms were clean and tidy. It’s also at a very convenient location. Will recommend it for family with kids. Will come next time if we are in this area.

Overall rating

TripAdvisor rating 4.0/5

E1118OQsandral TripAdvisor review

The Hotel was in a great location and room was good and well appointed. I am an Accor Plus member and check in and out was good and we ate in restaurant for dinner. Steak meal was fabulous and Chef was very friendly and helpful and staff were excellent also. However, we had buffet breakfast and although a good selection the hot choice (bacon, fried eggs, mushrooms and baked beans) were cold (as was the omelette and other hot choices my friends made) so breakfast was very very disappointing. It spoilt the whole experience for us to be fair. Sandra Lloyd

Rotorua Trip

TripAdvisor rating 4.0/5

MysticTraveller2807 TripAdvisor review

Ajay Kumar was great at the service. He gave some great food recommendations also and was overall very helpful. The hotel is ideally located and very convenient to all the locations. Must do TePuia Excersion and Agrodome Farm & mud bath at hells gate.

Good stay

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Front desk staff was great. Housekeeping needs improvement. Every day they failed to clean something and replace something we used. Restaurant needs to the buffet food warmer.

Lovely central hotel - the place to stay in Rotorua

TripAdvisor rating 5.0/5

Tour497469 TripAdvisor review

Great stay at the Pullman for 5 nights. Good location with easy access to lots of restaurants, the lake and tourist attractions. Recommend mountain biking in the Redwoods and visiting the Secret Spot Spa. Thank you to Christian for the excellent service.

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Other web-users rate our hotel

  • 1,038 reviews 7.8/10 Location
  • 1,681 reviews 7.2/10 Room
  • 1,606 reviews 8.1/10 Service
  • 44 reviews 5/10 WiFi
  • 540 reviews 7.1/10 Cleanliness
  • 412 reviews 3.4/10 Value
  • 403 reviews 7/10 Breakfast
  • 368 reviews 8.4/10 Vibe

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