Mercure Jakarta Batavia
Customer review rating (ALL Rating) 4.3/5 588 reviews
ALLSAFE approved hotel
40 minutes drive from Soekarno-Hatta International Airport to Jakarta
Walking distance to old city area , Museum Fatahillah, Museum Bank Indonesia
10 minutes by walking to Jakarta Kota Train Station and Bus Station
Surrounding by Chinese food restaurants
Jalan Kali Besar No 44 46, Roa Malaka, Tambora Kota Jakarta Barat
11230 JAKARTA
Indonesia
SOEKARNO HATTA At 19km / 11.81 miles
EXT TOLL SND KELAPA At 5.1km / 3.17 miles
STATION KOTA At 0.75km / 0.47 miles
GPS:-6.132382, 106.810051
Check-in from - Check out up to
Malaka is an all-day dining restaurant located on the ground floor. It presents International, Asian, and Nusantara cuisine, offering a choice of buffet and à la carte menus all prepared in a showcase open kitchen.
Relax at our Lobby Lounge which offers a wide selection of coffees, teas, wines, cocktails, and mocktails to complement our delicious snacks and cakes. The perfect place to meet and gather with friends and family.
An excellent outlet serving pool offers a wide selection of tropical cocktails, refreshing chilled juices, and light snacks. Perfect place for filling up and relaxing after a rejuvenating swim.
Our Fitness Centre has more than adequate fitness equipment with access to the garden and fresh air in the morning. So that it makes your activities become more fit. Our fitness center is open 24 hours using an access card
The spa facilities inclusive the jacuzzi and sauna offer you the relaxation with full authentic traditional refresh and services
We have VIP rooms for grooms and the brides including their families for private, where also have private toilets and special musalla.
Mercure Jakarta Batavia offers 376 comfortable rooms and suites that are designed for modern business and leisure travellers.
Customer review rating 4.5/5
Dewi A. Families - Confirmed reviews ALL
I had a good time spending Idul Fitri holiday with my family. The room is nice and spacious, I got good price also, love the garden and the swimming pool. The location is really near to Kota Tua. Love the breakfast, it was delicious, and I got welcoming drink and snack at the Lounge. Would definitely come back sometime in the future.
Dear Ms.Dewi A. , We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maksum Aksan Damanik Resident Manager
Customer review rating 3.5/5
Aloysius G. P. Families - Confirmed reviews ALL
Hotel situated on strategic point of Historical Jakarta. Well renovated hotel but still shows distinctive appearance from outer side to show old building style Service is excellence especially from welcoming staff in all service points. Breakfast menu is consider good
Dear Mr.Aloysius Gatot Prayintno S, We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. Please accept our sincerely apology about the building and the water tap in the room. We are already noted about your input and will discuss it with our team management. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maksum Aksan Damanik Resident Manager
Customer review rating 4.5/5
Dayu A. Families - Confirmed reviews ALL
Great Stay! Spacious room and clean..smell great also ..the breakfast has wide selection, the restaurant layout nice..will stay again next time for sure!
Dear Ms.Made dayu A. , We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. We are very happy that you met the expectation with us. I will shared your value feedback to the entire team and sure this will become good motivation for us to improved our quality of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maksum Aksan Damanik Resident Manager
Customer review rating 4.0/5
Ina Families - Confirmed reviews ALL
my happiness starts from the first call when I booked directly for that day. Ms Stephani was so helpfull to fullfill my needs. All the staf was very friendly and helpfull. Eventhough it was Hari Raya, and a lot of guests to be served they didn't lower any services down. Thankyou for all Mercure Batavia team...
Dear Ms.Agustina K. , We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. First of all, please accepted our sincerely apologize about your room. personally I called the Housekeeping Manager and informed about your comment. I will make sure again the refreshment training for them , how to clean the room. I will also passed your comment regarding Stephany the Front desk agent to her. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maksum Aksan Damanik Resident Manager
Customer review rating 3.5/5
Retno Families - Confirmed reviews ALL
NICE STAFF, HELPFUL AND RESPONSIVE
Kepada Ibu Alfiani F. yang terhormat, Kami sangat berterima kasih ibu telah meluangkan waktu nya untuk membagi pengalaman nya tinggal di Hotel Mercure Jakarta Batavia. Kami sangat senang bisa memenuhi harapan Ibu. kalo boleh kami diberitahu mungkin ada beberapa kekurangan yang harus kami tingkatkan lagi dalam segi pelayanan atau pun produk kami. Ibu bisa memberikan masukan nya melalui email saya ini dan kami siap mendapatkan saran kembali dari ibu. Saya yakin setiap saran yang diberikan oleh tamu kami adalah motivasi bagi kami untuk terus menigkatkan mutu pelayanan kami. Sekali lagi terima kasih atas masukan ibu dan kami berharap dapat bertemu lagi dengan ibu dilain waktu dalam pelayanan yang jauh lebih baik lagi. Hormat Saya Maksum Aksan Damanik Resident Manager
Our most recent 20 reviews
In partnership with TripAdvisor