Mercure Tamworth 4 stars

Customer review rating 4.7/5 4,215 reviews

ALLSAFE approved hotel

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Mercure Tamworth
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+ 17 Services

Hotel extras

  • Quiet location with easy access to major highways and Tamworth city centre.

  • Direct access to West Tamworth Leagues Club and Scully Park.

  • Modern leisure area with swimming pool and gym.

  • Rooms with you in mind - suitable for the corporate traveller and family alike.

  • Shuttle bus service unavailable to select destinations due to Covid-19 restrictions.

Hotel location

Mercure Tamworth

Scully Park
Kent Street
PO Box 3040
2340 tamworth
australia

Tel: +61267651200

Fax: (+61)2/67651299

Check-in from 14h00

Check out up to 10h00

  • GREYHOUND AUSTRALIA :  TAMWORTH RAILWAY

  • By plane

    SYDNEY At 411km / 255.38 miles

  • By plane

    TAMWORTH AIRPORT At 8km / 4.97 miles

  • By train

    TAMWORTH RAILWAY At 3km / 1.86 miles

  • By train

    TAMWORTH RAILWAY At 3km / 1.86 miles

GPS :-31.102, 150.917

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • 2 Bars
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 52 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 52 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi Additional charge
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
Access to property
  • Covered Car Park
    • On site
    • 53 parking spaces
    • Private
    • Parking opened 24/7
Well-being
  • Heated Pool
    • Outside
  • Fitness Centre
    • On site
Family
  • Services for children
    • Childrens TV Channels
    • Board games available
    • Outdoor playground for children

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 608

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 390 people

Find out more

Our guest reviews for
Mercure Tamworth

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

4,215 reviews

TripAdvisor Rating 4.5/5

217 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great accomodation

Customer review rating 5.0/5

R W. Couples - 14/10/2021 Confirmed reviews ALL

Staff was very friendly great comfortable bed very impressed

Dear Bob, We are incredibly grateful that you took the time to leave us this fantastic feedback. Thank you for your comments and we look forward to seeing you again soon. Sincerely, The Mercure Tamworth Team
Customer review rating 3.0/5

Mark Business - 10/10/2021 Confirmed reviews ALL

Due to COVID restrictions I could not go to the club and just had dinner in my room for two nights. Although I did not need anything I did not realize the room was not going to be cleaned either.

Dear Mark , Thank you for taking the time to tell us about your experience at the Mercure Tamworth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Due to Covid restrictions our housekeeping staff are unable to enter the room once you have arrived due to Covid regulations. We are sincerely sorry our staff did not mention this upon your arrival. Although we are unable to conduct daily cleaning of the rooms when guests are staying we do supply fresh linen, towels and other necessities when needed. We hope you understand and we look forward to seeing you again in the near future. Sincerely, The Mercure Tamworth

Excellent Accomodation

Customer review rating 5.0/5

Neil Business - 08/10/2021 Confirmed reviews ALL

Our room was excellent. Room service was outstanding. Front desk staff were friendly.

Dear Neil, We are incredibly grateful that you took the time to leave us this fantastic feedback. At the Mercure Tamworth, customer satisfaction is our top priority and we are committed to making our guests feel welcome. Thank you for your comments and we look forward to seeing you again soon. Sincerely, The Mercure Tamworth Team

A nice new hotel

Customer review rating 3.0/5

Belinda Couples - 08/10/2021 Confirmed reviews ALL

The staff were lovely and the hotel was in a good location. I upgraded my room to have the duel shower head however I was very let down. The water pressure was very low and I could not get the second shower head to work - it was like it hadn’t been used it so long it was very stiff and impossible to pull out. The hotel was quiet and clean.

Dear Belinda, Thank you for taking the time to tell us about your experience at the Mercure Tamworth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem with shower. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Mercure Tamworth

Beautiful new motel, with stunning rooms and the comfiest beds.

Customer review rating 4.0/5

Julie Families - 07/10/2021 Confirmed reviews ALL

Our room was large, brand new furnishings and modern decor. Comfiest bed, and luxurious crisp linen. We didn't want to leave. The staff were super great and more than welcoming. We would love to stay again when Covid doesn't restrict to get the full adventure. Thanks Mecure you have done well xo

Dear Julianna, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. We are pleased to know you loved how comfortable Your beds were and how lovely our staff are. We are sorry there was some confusion when entering the West Leagues Club but we are happy to know it was resolved and you enjoyed your time there. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Tamworth

Excellent experience

Customer review rating 5.0/5

Jane C. Business - 05/10/2021 Confirmed reviews ALL

Modern decorated rooms with very comfortable beds. Quiet rooms. All making for a very pleasant and relaxing stay. Staff very friendly. Will definitely be recommending to family and friends.

Dear Jane, Thank you for taking the time to share your amazing feedback. We are extremely pleased to know you were happy with our facilities and staff. We hope to welcome you back to our hotel very soon! Sincerely, The Mercure Tamworth

Sensational as Usual

Customer review rating 5.0/5

Rob Y. Business - 04/10/2021 Confirmed reviews ALL

Professional, courteous and friendly service form all staff encountered. Good COVID protocols respectfully followed. Great rooms and facilities with club ajoining.

Dear Rob, We are incredibly grateful that you took the time to leave us this fantastic feedback. We have had issues regarding our WIFI but our team is looking into this issue and it we hope to have it rectified asap. Thank you for your comments and we look forward to seeing you again soon. Sincerely, The Mercure Tamworth Team

Great location

Customer review rating 5.0/5

Brad Friends - 04/10/2021 Confirmed reviews ALL

Awesome room

Dear Brad, We are incredibly grateful that you took the time to leave us this fantastic feedback. Thank you for your comments and we look forward to seeing you again soon. Sincerely, The Mercure Tamworth Team

Two nights in Tamworth

Customer review rating 3.5/5

Phillip R. Couples - 04/10/2021 Confirmed reviews ALL

Slightly disappointed on checkin the reception area had no staff, sign said ring a number and somebody will come to check you in I rang this number four times with no answer, finally a maintenance guy walked by and I asked him if he could find someone which he eventually did No breakfast room available due to COVID but they did supply a free continental breakfast which was very good, mo room service due to COVID which I must question The hotel is in a good location being next to the Leagues Club

Dear Phillip, We appreciate your comments regarding your stay at the Mercure Tamworth. We are sincerely sorry our check-in service was not at our usual high standard due to having phone issues. We are happy to know you enjoyed you free breakfast and our location. Thank you again for sharing your experience, and We hope to see you again soon. Sincerely, The Mercure Tamworth

Great stay

Customer review rating 4.5/5

Jenny J. Business - 03/10/2021 Confirmed reviews ALL

Very impressed with not just the decor but but also the cleanliness- my room was spotless. The complimentary breakfast was a godsend and the manager was so warm and welcoming. I will definitely be staying again

Dear Jenny, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. We are so glad you enjoyed your breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Tamworth

Great stay

Customer review rating 5.0/5

Wendy Families - 01/10/2021 Confirmed reviews ALL

Highly recommend, lovely staff, clean and very comfy room, close to everything, very enjoyable.

Dear Wendy, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. Thank you for choosing to stay with us and we hope to see you again soon. Sincerely, The Mercure Tamworth

very well presented, happy with the location

Customer review rating 4.5/5

Mike Families - 28/09/2021 Confirmed reviews ALL

Very happy with the level of friendly service whenever we went through reception.

Dear Michael, We are incredibly grateful that you took the time to leave us this fantastic feedback. At the Mercure Tamworth, customer satisfaction is our top priority and we are committed to making our guests feel welcome. We look forward to seeing you again soon. Sincerely, The Mercure Tamworth Team

Great service

Customer review rating 4.5/5

Lakshman Business - 26/09/2021 Confirmed reviews ALL

Loved the customer service provided, all staff were incredibly helpful and welcoming. Only issues during my stay were that my TV unfortunately kept cutting out of service, and my WIFI access was very poor in my room.

Dear Lakshman, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sincerely sorry you had issues with the Tv and WIFI. our Team is looking into this issue. We hope to see you again soon. Sincerely, The Mercure Tamworth

I’ve stayed here a few times, I enjoy this motel

Customer review rating 4.5/5

Anonymous Couples - 26/09/2021 Confirmed reviews ALL

Extremely good, staff are always friendly

Dear Melissa, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Tamworth

Great new rooms, hot water would be good though...

Customer review rating 3.5/5

Matthew L. Business - 14/09/2021 Confirmed reviews ALL

Loved the rooms and set up, furniture and amenities clean and new. There was a significant lack of Hot Water for a shower though - needed to run the tap for 5-10min for it to be luke warm and the pressure was appaling. The room I stayed in (24) has a slight high pitched noise coming from the in room air conditioning vent which was annoying. I'd stay here again but if I had similar issues would remove it from my list of places to stay in Tamworth.

Dear Matthew, We very much appreciate your comments regarding your stay at the Mercure Tamworth. Thank you for bringing this to our attention. Our team addressed this immediately and We are incredibly sorry this occurred. Thank you again for sharing your experience, and we hope your next visit will be a more pleasant one. Sincerely, The Mercure Team

Great location

Customer review rating 5.0/5

Wayne Families - 13/08/2021 Confirmed reviews ALL

Beautiful rooms, large shower space and the most comfortable beds and pillows.

Dear Wayne, We are incredibly grateful that you took the time to leave us this fantastic feedback. We look forward to seeing you again soon. Sincerely, The Mercure Tamworth Team

Short but good comfortable stay

Customer review rating 5.0/5

Dennis B. Families - 12/08/2021 Confirmed reviews ALL

The duty manager on the night we stayed was extremely efficient, polite and helpful.

Dear Dennis, We are incredibly grateful that you took the time to leave us this fantastic feedback. At the Mercure Tamworth, customer satisfaction is our top priority. We are so pleased that our staff had such a wonderful impact on your stay. Thank you for your comments and we look forward to seeing you again soon. Sincerely, The Mercure Tamworth Team

Premium Comfort

Customer review rating 5.0/5

Sharon Business - 11/08/2021 Confirmed reviews ALL

This hotel is ALWAYS so comfortable and ever so quiet. I always find it easy to work without any distractions once I get back to my room at night and the beds and pillows are so very comfortable giving me the best nights sleep.

Dear Sharon, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. We make sure we stay on top of all covid cleaning and make sure our guest and staff are protects to the best of our ability. We hope to see you again soon. Sincerely, The Mercure Tamworth

Courteous staff

TripAdvisor rating 5.0/5

debb174 11/04/2021 TripAdvisor review

I stayed for one night during the Easter break. Well located and lovely staff. Nestled along Wests Club, with multiple F&B options. The rooms are spacious and beautiful interiors. Special shout for Sherry (Front Office Staff) for educating us about the hidden gems of Tamworth.

Top room, spacious and well presented

TripAdvisor rating 4.0/5

vasula 25/03/2021 TripAdvisor review

Enjoyable stay here ,rooms are spacious and very new and well maintained. Great pool onsite and you are connected to the West Tamworth rugby club for drinks and meals. Friendly service at hotel and in a top location

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