Hotel Mercure Oostende 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 289

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Opis

hotel certyfikowany ALLSAFE

O hotelu

  • Oostend Beach at 250 meters

  • In the city centre

  • Free WIFI

  • Public paid car park

  • Oostend Airport at 10 mins by car

Nasze pokoje

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Lokalizacja hotelu

Hotel Mercure Oostende

Leopold II laan 20
8400 Ostend
Belgium

Pozycja GPS:51.230344, 2.91345

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

RESTAURANT

Our restaurant offers a great selection of food in a relaxed, informal setting. For groups we can serve a buffet dinner or buffet lunch on request.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 289

Ocena TripAdvisor  4.0/5  Liczba opinii: 821

Certyfikat Doskonałości 2023

Weekend away in Belgium

Ocena na stronie TripAdvisor 4.0/5

katherine2026 Couples - Opinia zatwierdzona w TripAdvisor

We stayed for 3 nights from 24th to 27th November. Check in was easy, parking was good but a space must be pre booked. The room was basic but comfortable and clean. Staff were friendly and the bar was cosy and very well priced. I would definitely stay again as the location is ideal and the price was reasonable. Breakfast was very expensive but there are cheaper options locally.

Good but not great at all

Ocena na stronie TripAdvisor 2.0/5

DavidBlumberg Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Fair to fair! Room was very warm and uncomfortable. Building was aged. Staff was just “ok”. Breakfast was pretty good though. Location is great, so that’s a positive. Most of the buildings here are aged, so this is nothing unusual. The town is beautiful though.

Those scrambled eggs !

Ocena na stronie TripAdvisor 3.0/5

MDBGhent Opinia zatwierdzona w TripAdvisor

Been to this hotel several times over the past years. They provide consistent service. Good location. Good, friendly and efficient reception. Sometimes there's a queue for check-in (even after online check-in) and check-out (even when opted for fast check-out), as there is no separate desk for members. Nice, clean rooms. Slow elevator :-) And, also consistently (so not a one-time-off), totally overcooked scrambled eggs at breakfast. So, quite a few plusses and also a few points of attention. But I am sure I'll be back.

Poor Experience

Ocena na stronie TripAdvisor 1.0/5

Klaus5458 Opinia zatwierdzona w TripAdvisor

Stayed from 10. - 13.05.2023 in this hotel. Had booked thru EMIRATES Rocketmiles. Smooth and easy booking procedure. Upon arrival all paperwork was well-prepared, so check in was very fast. Location close to the beach and the casino is very good, also the beautiful Leopold-Park is only a 1-minute walk away. Room is a bit small, but for 1 person it will do, and you can stay in the lounge. I only and really missed a closet, to put in my clothes. Well for 3 days it will do without, but for any longer vacation or so it's not so convenient. The a.m. lounge is near to the entry and very nice. You can stay there very comfortable and have a drink or a snack. B'fast is very rich, even with 25,- EUR a bit expansive, but I got everything I like. Check out was also very fast and easy, paid b'fast and beverages with my credit card and left. Few days later I checked my Credit Card statement, and had to see the bad surprise, that this hotel charged me twice, for b'fast / beverages which I approved during check out and which is o.k. and another more than 300,- EUR which I never approved. Well, mistakes can happen, looked on the Accor homepage, found e-mail address and name of the hotel director and mailed to them – attn. Mr...., Director / or to whom it may concern. Rocketmiles booking confirmation was attached, mentioning that the room is paid. Thought there will be any reaction – but nothing happened up to now, 10 days after my mail! This behavior is completely unacceptable. First they treat my Credit Card like a kind of self-service shop and charge it w/o my approval, second they do not reply a customer's mail in due time. Incredible! In the meantime I involved Accor and my Credit Card provider. What I must do next? Go to a lawyer? To make it clear, this is not against Accor. I'm since a long time either a Gold or Platinum Member with them, showing that I'm happy with them, but I can only recommend to beware of this MERCURE Oostende, there are so many others in town. Take a look at TripAdvisor!

Very lovely hotel and room

Ocena na stronie TripAdvisor 4.0/5

VodkaQueenNL Couples - Opinia zatwierdzona w TripAdvisor

We stayed here for one night for a concert at the Hippodrome. It's a 10 minute walk from the train station to the hotel. We arrived early, so it was not possible to check in, but we were able to leave our luggage and walk around the town a bit. We came back later and were checked in and advised how to reach the room by a lift at the back - quite a compact space, so not ideal if you want to keep distance. Nevertheless, we got to our room and it was very nice - carpet a little shabby at the door and the bathroom was small considering the room itself was quite big, but the toiletries were very luxury. There was also complimentary water and glasses - a big plus for me. Paper cups are ok, but do get soggy after a while, so glasses are perfect. As a Silver member, I also took advantage of the welcome drink, but as it was busy in the evening, we were able to take our drinks up to our room. We didn't take advantage of breakfast - at 22 euros per person, this is by far the most expensive I have seen it at in the Accor chain. There are plenty of nearby cafes to eat at. We got a really nice breakfast at Cheers just across the road. It was nice to have some luxury, even if it was just for one night.

Dear Guest, Thank you for taking the time to share your experience with us. Your comfort and satisfaction is our top priority, so we're delighted to know that you had such a pleasant stay with us. We look forward to welcoming you again. Best wishes, Bert Degryse, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 479 Liczba opinii 9/10 Lokalizacja
  • 963 Liczba opinii 6.1/10 Pokój
  • 707 Liczba opinii 8.8/10 Obsługa
  • 9 Liczba opinii 9.2/10 Internet
  • 697 Liczba opinii 8.7/10 Śniadanie
  • 554 Liczba opinii 3.5/10 Komfort
  • 354 Liczba opinii 7.1/10 Czystość
  • 189 Liczba opinii 3.9/10 Udogodnienia

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