Mercure Liverpool Atlantic Tower Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 6,741 reviews

ALLSAFE approved hotel

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Mercure Liverpool Atlantic Tower Hotel
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+ 17 Services

Hotel extras

  • Central location, with plenty of nearby transport links

  • Skyline views of Liverpool from the Vue Bar and Terrace

  • Vista Restaurant offers a choice of international cuisine

  • Nearby Albert Dock, Liverpool One and The Cavern Club

  • 10 dedicated meeting rooms accommodating up to 150 guests

Hotel location

Mercure Liverpool Atlantic Tower Hotel

Chapel Street
L3 9AG liverpool
united kingdom

Fax: (+44)8713769125

Check-in from 15h00

Check out up to 11h00



  • By plane

    JOHN LENNON At 14.65km / 9.1 miles - Shuttle paying

  • By train

    LIVERPOOL CENTRAL At 0.48km / 0.3 miles

GPS:53.407618, -2.995191

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Vista Restaurant offers stunning views overlooking the Royal Liver Building and River Mersey. The restaurant serves a selection of British classics and international dishes with a selection of drinks and wines.

Our accommodation(s)

Privilege rooms are more spacious, with king sized beds and include enhanced toiletries, slippers and robes. Ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities and bottled water. Classic Double rooms have a double bed, ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities, iron and ironing board and in room safe.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 116

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Liverpool Atlantic Tower Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

6,741 reviews

TripAdvisor Rating 4.0/5

3,386 reviews

Good location, issue with other guests behaviour

Customer review rating 1.5/5

Anonymous Couples - 24/01/2022 Confirmed reviews ALL

We stayed 2 nights Thursday and Friday, the hotel is well located and staff are friendly and helpful. The reason for the poor review is purely down to us having an adjoining room with guests who on the Friday evening were drunk and arguing in the early hours ending with the police coming out. This is no fault of the hotels and the staff seemed to react quickly when it escalated however we were kept up with this from 4.30am.

Great location

Customer review rating 4.5/5

Monica Couples - 24/01/2022 Confirmed reviews ALL

The stay here was an anniversary treat for last year and we decided to go when we did because the weather forecast was good. We were delighted with the room we had 315 and although it was situated on the main Dock Road we couldn't here any noise. The view was amazing, staff extremely pleasant. We definitely stay again and recommend the hotel to friends.

Near to top attractions

Customer review rating 4.5/5

Shelagh W. Couples - 23/01/2022 Confirmed reviews ALL

We were upgraded on arrival to a room with a fantastic view over the river Mersey as well as a wonderful view of the Liver building. Reception staff were most pleasant , courteous and helpful. Available parking nearby hotel. Breakfast was ample and well managed with friendly staff. Plenty of restaurants and bars within a 10 minute walk as well as Albert dock and Tate museum. Overall a wonderful couple of days away. Would definitely use this hotel again

Well located

Customer review rating 5.0/5

Sally P. Couples - 23/01/2022 Confirmed reviews ALL

Room was spacious, comfortable and with brilliant views. Good breakfast and reception were friendly, helpful, great advice could not fault anything and will certainly be booking again.

Well located

Customer review rating 5.0/5

Stephen H. Couples - 22/01/2022 Confirmed reviews ALL

Great overnight stay for seeing the Liverpool tourist sights. Hotel well located, clean, with friendly staff. Good buffet breakfast.

Lovely front desk staff

Customer review rating 4.5/5

Lisa Couples - 22/01/2022 Confirmed reviews ALL

The front desk staff are a credit to the place, the two ladies we met on check in & check out were so lovely & helpful. Our room was great, beautiful views, comfy bed, powerful shower etc. The location is spot on, breakfast was good. My only feedback is that the windows could have done with a clean externally, these somewhat detracted from the views the hotel could offer. The bar area was also lacking in cosy; it was rather uninviting on an evening. Small gripes really, easy to change. But overall our stay was great & we’d pick here everytime we visit Liverpool now.


Customer review rating 2.5/5

K J. Couples - 22/01/2022 Confirmed reviews ALL

Not wonderful.. I received an email telling me of river view rooms and early check-in.. l excepted both receiving an email confirmation of our river view room.. the day after, another email. Unfortunately river room unavailable.. early check-in was pending for 2 days so I cancelled that.. as I needed to book train tickets. On arriving at the hotel I was told do you want to pay for your river room now Mr j.. She did apologise for the error. When I explained it had been cancelled. At breakfast why am I told.. full English no explanation what's available. Then it was brought out just after I had started my cereal.. not good. Very uninviting dining room. Beds very comfortable, room clean, hate showers In baths, no safety rail to assist getting in.

Fantastic view from our room

Customer review rating 4.5/5

Joan Couples - 22/01/2022 Confirmed reviews ALL

We were on the 9 th floor and our room overlooked the Liverbirds and the waterfront. The bed was big and very comfortable. We laid in bed and enjoyed the fantastic view. Service was very good and reception was very helpful. The breakfast was ok, plenty of it but with a mass produced taste

What a spot!

Customer review rating 4.0/5

Peter B. C. Couples - 21/01/2022 Confirmed reviews ALL

Warm reception, ever so helpful staff, well appointed room, central location. A great choice of venue.

Nice hotel, lovely room.

Customer review rating 5.0/5

Am17 Couples - 21/01/2022 Confirmed reviews ALL

The hotel was easy to find, the staff were very friendly and accommodating (we needed to check in slightly early to make a theatre show we had booked), the room was lovely and clean. The price was brilliant. I would definitely stay here again.

Well located for the city centre. Great stay and friendly helpful staff.

Customer review rating 5.0/5

James Couples - 21/01/2022 Confirmed reviews ALL

Excellent room and facilities. Good food

Great location

Customer review rating 4.5/5

Peter M. Couples - 21/01/2022 Confirmed reviews ALL

Friendly staff, comfortable bed, very good breakfast

Great location, lovely room and view

Customer review rating 5.0/5

Emma Couples - 21/01/2022 Confirmed reviews ALL

We liked how close we were to anywhere, and a taxi service was easily available if you didn’t fancy walking. We had a really large bed and the room was nice and tidy. Breakfast was an all you can eat buffet. Would stay again!

Well located.

Customer review rating 4.0/5

Julie M. Couples - 20/01/2022 Confirmed reviews ALL

Comfortable room with a great view. Clean but a little tired. Good bedding , toweling robes and towels. Tea and coffee facilities good. We had a small fridge and safe. Quiet for such a central location.

Nice hotel but windows and general cleanliness let it down

Customer review rating 3.5/5

Clare R. Couples - 20/01/2022 Confirmed reviews ALL

We enjoyed our stay. Staff very helpful. We paid for a river view but windows were filthy and so the staff kindly refunded me. With regard to windows there was a lot of mould visible which was offputting and a lot of condensation. I originally put this down to the weather but when visiting the bar area the windows were not in this state and quite clear. Also generally the bathroom wasn't pristine and visible mould in shower area which I wouldn't expect of a 4 star hotel. The bed however was huge and very comfortable. Shame you weren't able to have any natural ventilation as would have been nice to open a window but I realise this may be a health and safety feature. I just feel that the cleanliness standard needs reviewing as it is a shame to have such a beautiful view but be marred by mould and dirty windows. Staff all seemed lovely.

Great room and view.

Customer review rating 5.0/5

Steve Families - 19/01/2022 Confirmed reviews ALL

Booked through Travelzoo on an offer and had a superior room with river view...really really good. Very comfortable bed and nice bathroom too.

Nice hotel in great location

Customer review rating 4.0/5

Jane Couples - 19/01/2022 Confirmed reviews ALL

Had two nights at the hotel. Room was clean, staff were polite and breakfast buffet was very nice.

Good location, rooms small and need refurbishment

Customer review rating 3.0/5

Richard Families - 18/01/2022 Confirmed reviews ALL

Right opposite the Liver Building and easy walking distance to attractions. Helpful reception staff on arrival and in restaurant. Rooms are very small and badly in need of refurbishment. The price was very high for the weekend we stayed and I’m afraid not justified for the accommodation on offer.

Welcoming and very friendly

Customer review rating 4.5/5

Richard Couples - 18/01/2022 Confirmed reviews ALL

We had no problems at all.Really nice room with great view and parking was very convenient.All the staff were very friendly.

Cheeky Husband And Wife Getaway

TripAdvisor rating 5.0/5

familyfriendsparty1 02/01/2022 TripAdvisor review

Had a wonderful time staying at the Atlantic Liverpool we had the stay in deal which included over night stay, breakfast, evening meal, 4 beers and a bottle of wine. This was an amazing deal and the food was superb value for money. There is parking nearby which is very convenient. The staff was extremely helpful and couldn’t do enough to make sure your stay was too notch. I would highly recommend this deal as it was something that we will do again. Once again the staff were very helpful and we will be back soon.

Dear familyfriendsparty1, Thank you for your review, I'm delighted you enjoyed your stay. Rest assured you comments will be shared with the team and we look forward to welcoming you back again in the near future. Kind Regards Alan

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