ibis Lausanne Centre Hotel 2 stars

Customer review rating (ALL Rating) 4.4/5 6,307 reviews

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ibis Lausanne Centre
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+ 17 Services

Hotel extras

  • Multilingual team

  • 24-hr snack bar

  • Central access to all leisure activities

  • very comfortable bedding

  • Fast check-out

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Lausanne Centre

20 rue du Maupas
1004 lausanne
switzerland

Fax: (+41)21/3400717

Check-in from 15h00

Check out up to 12h00

  • BUS:  3 ST-ROCH

  • By plane

    GENEVE COINTRIN At 59.8km / 37.16 miles

  • By train

    GARE CFF At 1km / 0.62 miles

GPS:46.524906, 6.625957

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Lausanne Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,307 reviews

TripAdvisor Rating 4.0/5

1,415 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Centrally located, nice staff

Customer review rating 4.0/5

S K. Couples - 25/11/2021 Confirmed reviews ALL

Very warm welcome at the reception. Cleanliness satisfying. Breakfast good

Well located but….

Customer review rating 2.5/5

Anonymous Couples - 19/11/2021 Confirmed reviews ALL

The hotel is very well located for a city trip but it seems to be quite run down. The electricity in our room did not work on arrival and since they were understaffed, no one had time to fix it. Our room’s electricity had a loose connection but luckily we found a way to solve it ourselves. Good luck to the next visitors with this room.

Customer review rating 1.5/5

Anonymous Couples - 08/11/2021 Confirmed reviews ALL

We were very disappointed about the room as it had very poor circulation and ventilation. My husband could not sleep at all so he complained to the reception twice. He was told to just turn off the air con - and it made things even worse. it got even more stuffy. There was no air and we felt very suffocated.

Dear Ofelia Erica, Thank you for taking the time to tell us about your experience at the ibis Lausanne Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As we have a general heating system for the whole building it can sometime be difficult to regulate the temperature especially during colder weather. As we only have a limited amount of rooms available with opening window I invite you get in touch with us prior to your arrival date to make sure we can secure one for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hôtel ibis Lausanne Centre

Well located and quiet

Customer review rating 4.5/5

Audrey Solo - 25/10/2021 Confirmed reviews ALL

The bed was very comfortable and the room was quiet even though it's in the city.

Dear Audrey V., We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hôtel ibis Lausanne Centre

Well located, good stay

Customer review rating 4.5/5

Anonymous Solo - 24/10/2021 Confirmed reviews ALL

Stayed there many time. Easy and good value for money

Dear Guillaume, We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hôtel ibis Lausanne Centre

Good location

TripAdvisor rating 4.0/5

michaelsY3373UU 24/10/2021 TripAdvisor review

Very close to center by walking the bus from the train station drops you off next to hotel. Comfortable clean rooms many places to eat are very close by. I would stay here again the staff very helpful and friendly

Well located, good quality/price ratio

Customer review rating 4.5/5

Angelo Couples - 17/10/2021 Confirmed reviews ALL

We have enjoyed a lot staying at Ibis Lausanne Central. The location is walking distance from the city center, and it is also very well connected with public transport to the train station. The staff is kind and the rooms are clean.

well located

Customer review rating 3.0/5

Anonymous Business - 10/10/2021 Confirmed reviews ALL

the location was good. however, the room lacked the basic essentials like Cattle, safe, mini bar. the breakfast was basic and repetitive. there was a football team that was very noisy , playing football in corridors till 3 am staff is good.

Good location, Excellent and friendly staff

Customer review rating 4.5/5

Benjamin A. Couples - 05/10/2021 Confirmed reviews ALL

Good location, not far from the train center and the old town. Excellent and friendly staff ! Pets friendly hotel. Rooms are a bit outdated though.

Good basic hotel

Customer review rating 4.0/5

Lea Couples - 05/10/2021 Confirmed reviews ALL

Great location near the beautiful center and pleasant and easy access to public transport. Allthough not much traffic noise. Very basic, clean rooms. No carpets in rooms, which was good. Pillow only one size - too big/high for us. There were no other options available, so we used extra towels as pillow 5 nights. No problem. Enough choice on breakfast buffet and friendly staff.

Well located and very good/excellent service

Customer review rating 5.0/5

Claude Families - 05/10/2021 Confirmed reviews ALL

I booked my stay with my daughter who was joining UNIL. Whilst there was an issue in the initial booking, the hotel staff were very accommodating and changed our room by the next day. We had to spend 2 weeks there and the staff made sure we were comfortable at all times particularly for people who were new in Lausanne. The main assets of IBIS Centre are its staff. Their commitment, dedication and professionalism was evident and second nature. Being in the Quality Assurance field, I have observed how they manage multiple customers simultaneously in either French, English, German , italian .... (and always with a smile). Any small issue that happened was dealt with promptly and professionally. Even after our stay, we received email advising us that we had received courier. My daughter and I were very pleased during our stay and I shall surely stay at IBIS centre when I come back to Lausanne. I booked my first week via travel web site . However, I booked my second week directly at the hotel.

I need to get my Invoice. I thought I could cet it through the web site ALL, but it seems not to be the case

Customer review rating 5.0/5

Dl Business - 04/10/2021 Confirmed reviews ALL

Fine I need to get my Invoice. I thought I could cet it through the web site ALL, but it seems not to be the case

Great Stay

Customer review rating 4.5/5

Anonymous Solo - 22/09/2021 Confirmed reviews ALL

Great for the price: big clean room, nice staff, the area wasn't too noisy at night while still being close to public transportation which meant it was easy to use the free travel pass that comes with the stay.

Very good weekend stay in Lausanne

TripAdvisor rating 4.0/5

RobertSeguinGeneva 25/08/2021 TripAdvisor review

This was our first stay at a Ibis hotel after the end of the lockdown, and the reception was very good, and felt it was almost as good as before, so we're looking forward to coming back! The redeeming of our welcome drink voucher was not possible at the time we went to the front desk (21:00) as the attendant was nowhere to be found.... No problem, we just picked two bottles of water from the fridge. We told reception the next morning, and all was good.

Room allocation

TripAdvisor rating 3.0/5

Roam303341 18/08/2020 TripAdvisor review

The room allocated for the first night was a one bedroom with only one duvet. Not normal at all when the booking was confirmed for 2 people. Team was nice following day in offering some drinks but it is not normal.

Clean, modern hotel

TripAdvisor rating 4.0/5

wommy 05/08/2020 TripAdvisor review

Excellent location in the centre of Lausanne, close to transport and shops, clean modern rooms, good staff, great value for money, the car park is an added bonus in a city, the hotel was busy but all very safe, we would stay here again.

Safe Place to Stay

TripAdvisor rating 5.0/5

barbarano2020 Family - 23/06/2020 TripAdvisor review

This hotel felt very safe and well organised for a stay at this time. It was clean and comfortable and a very good deal for a visit to Lausanne. Staff were very friendly and helpful. The hotel is in walking distance of everywhere we wanted to go.

Pleasant stay

TripAdvisor rating 5.0/5

GMRausis Business - 27/11/2019 TripAdvisor review

Professional and friendly staff - good location - proper breakfast - spacious and clean room, comfy bed: everything you need for the short business trip you will find in Ibis Style Lausanne. There is kids corner in the lobby.

Dear GMRausis, We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Great experience - far above expectations

TripAdvisor rating 4.0/5

romanof26 Family - 28/10/2019 TripAdvisor review

relaxed, professional and personal service in all areas, simple and efficient check-in/check-out, very friendly service at the bar and restaurant and during breakfast, very good location, spacious multi-storey car park, nice breakfast, very good value for money, we will come again

Dear romanof26 We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

Great location. Easy check-in and check-out. Clean

TripAdvisor rating 5.0/5

Sparta188632 Couples - 18/06/2019 TripAdvisor review

Very well situated. Friendly staff and fast check-out and check-in. Nice breakfast. Comfortable, clean rooms. Elevators very fast. Would recommend this hotel to everyone visiting Lausanne. Not really cheap but this is Switzerland.

Dear Sparta188632, We very much appreciate your comments regarding your stay at the ibis Lausanne Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team Hôtel ibis Lausanne Centre

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