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Mercure Paris Gare de l'Est Magenta Hotel 3 stars

Customer review rating 4.1/5 2,726 reviews

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Mercure Paris Gare de l'Est Magenta Hotel
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+ 18 Services

Hotel extras

  • 200 m from Gare du Nord and Gare de l'Est, RER direct to Roissy CDG airport

  • Very quiet rooms in the heart of Paris

  • Room-service breakfast and 24/7 meals

  • A bar area for work or relaxation

  • A newly renovated hotel with touches of colour that will delight you

Hotel location

Mercure Paris Gare de l'Est Magenta Hotel

1-3 Cour de la Ferme St Lazare
Angle 79/81 boulevard Magenta
75010 paris
france

Tel: +33148248484

Fax: (+33)1/48009103

Check-in from 14h00

Check out up to 12h00

  • GARE DE L EST BUS RATP :  30/31/32/39/47 TERMINUS GARE

  • GARE DE L EST :  4/5 OU 7 GARE DE L EST

  • By plane

    PARIS ORLY At 19.01km / 11.81 miles

  • By plane

    ROISSY CDG At 21km / 13.05 miles

  • By train

    GARE DE L EST At 0.2km / 0.12 miles

GPS :48.876006, 2.355741

Hotel services

LE BAR Non contractual photo

The Bar awaits you for a relaxing moment in a cozy and contemporary atmosphere. 24/7 room service is available with food jars from our catering partners.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Hot meals
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 45 rooms
    • One room for people with reduced mobility
    • No family room
    • No connecting room
    • 45 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • Portuguese
    • Russian
    • English
    • Spanish
    • French
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Pressing
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
Family
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

Our modern rooms offer a choice of triple bedroom, double bed, or twin beds, with a cot subject to availability. Our hotel has a PRM bedroom.

Our guest reviews for
Mercure Paris Gare de l'Est Magenta Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,726 reviews

TripAdvisor Rating 3.5/5

690 reviews

Refait à neuf

Customer review rating 4.0/5

Urban Solo - 09/10/2021 Confirmed reviews ALL

Nicely decorated and well equipped rooms (fridge, safe and kettle) compared to Ibis. However, I was disappointed with the bed. Hard surface and plastic touch bed linen. Having the front door locked was good for safety, but I didn't like that I hade to leave my luggage standing around in the reception, ready for anyone to grab.

Dear M Winnerlove, Thank you for your comments following your stay at our Mercure Paris Gare de L'Est Magenta hotel. It is with great pleasure that we receive your compliments. We appreciate the high rating you have given us and are delighted that you had an excellent stay with us. We will be delighted to welcome you soon to Paris to help you discover our wonderful capital even better! See you soon. Maxime

Convenient location but very small rooms

Customer review rating 3.5/5

Anonymous Families - 03/09/2021 Confirmed reviews ALL

Friendly staff and convenient location but rooms are very small by Mercure standards

Dear ABHISHEK K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. Our room size is around 16-17 square metre, it is more a parisian size. Our Superior Room are bigger. Do not hesitate for a next stay to book in a Superior Room, or regarding our availibility it would be possible to upgrade you in a Superior Room. During your stay in August we were full in this cathegory. Thank you again for sharing your experience, and we hope welcoming you again for a next stay in our hotel. Regards, Marie

Perfect location for Gare de l'est and Gare du Nord

Customer review rating 4.0/5

Gary Business - 03/09/2021 Confirmed reviews ALL

Nice hotel well placed for access to the train stations and plenty of decent restaurants

Dear GARY D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara
Customer review rating 4.5/5

Anonymous Business - 10/08/2021 Confirmed reviews ALL

Very nice staff

Dear FREDERICK B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara, Réceptionniste

well located, good stay

Customer review rating 4.5/5

Pieter O. Business - 27/05/2021 Confirmed reviews ALL

good support from the reception, clean room, good shower, close to restaurants etc

Dear Pieter O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oceane , receptionist

Excellent sense of hospitality of the whole Mercure Paris Gare de l'Est Magenta team

Customer review rating 4.5/5

Jean-philippe K. Business - 22/05/2021 Confirmed reviews ALL

- sense of the client - adressing questions promptly

Dear JEAN-PHILIPPE K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de l'Est Magenta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nayad ISSA Front Office

Small, Pleasant Hotel... well positioned.

Customer review rating 4.0/5

Brian J. Friends - 08/03/2020 Confirmed reviews ALL

Very pleasant and well equipped bedrooms with small, but adequate, showerroom. Corridor sub-Mondrian design is dated and fussy. Lobby and Bar areas small but well appointed. Pleasant and attentive staff, let down by a reception and check in area that is unwelcoming and confusing to the customer on Arrival … made worse by these areas being overheated ( 26degC?) and very unpleasant for the customer who is possibly overdressed and has probably struggled with luggage to get to the hotel. Some disturbance from street noise but this is to be expected and is only intermittent.

First stay this year and as pleasant as last year

Customer review rating 4.5/5

Ariane M. Business - 05/03/2020 Confirmed reviews ALL

I book this hotel at least 6-7 times per year. Ideal location near Gare de l'Est and very comfortable hotel. Just 2 small things: somehow I always appear as "German" on the system of the hotel, although I book as French and my French nationality is correct on my Accor account. I think it is an issue with the Accor system because it has happened at other hotels but I sometimes lose time at check-in. The invoices for once reached me by e-mail, but why are they labelled "duplicata de facture" and not simply "facture"?

Great room - but disappointing facilities

Customer review rating 3.5/5

Jesper Couples - 28/02/2020 Confirmed reviews ALL

Room was great. Apart from the departure staff, reception staff seemed uninterested. Despite having checked in online, key was not ready upon arrival. Hallways needed cleaning. Restocking of food, beverages and even plates, mugs at breakfast was very bad-

Warm welcome

Customer review rating 4.5/5

Menno Business - 23/02/2020 Confirmed reviews ALL

A warm welcome when arriving at this very well located hotel. Nice room, good and helpful staff, slept well! Will come back!

Well located for Gare l’Est and Stade de France in an area with a good variety of bars and restaurants

Customer review rating 4.0/5

David M. Couples - 20/02/2020 Confirmed reviews ALL

I did get stuck in the lift for 15 minutes and the lift was out of action for a lot of our stay, so this was an issue. Very friendly and helpful staff. Clean and modern rooms. Great breakfast.

well located

Customer review rating 4.0/5

Joer Couples - 07/02/2020 Confirmed reviews ALL

Comfortable room and nice bathroom. Breakfast was great.

Well located helpful staff

Customer review rating 3.5/5

Fiona C. Families - 05/02/2020 Confirmed reviews ALL

Location is good. Room is spacious and clean. Staff is helpful. The only thing is that we are on the ground floor which outside is the location for garbage collection truck so it is quite noisy for a great part of time at time and early morning

Well located, poor quality

Customer review rating 2.5/5

Pedro A. A. Business - 02/02/2020 Confirmed reviews ALL

The hotel was chosen due to its location. I experienced the following problems during the stay: > The toilet got clogged after the first usage > The HVAC was not warming the room > There were no shoe shine sponges in the room Unfortunately I didn’t had the opportunity to complaint as this happened too late. Besides being ALL Platinum, I did not receive a room upgrade which happened several times in France.

Good Hotel close to Gare de Nord

Customer review rating 4.0/5

Filip Business - 30/01/2020 Confirmed reviews ALL

Happy with the stay overall. Room was abit small, decent breakfast and nice staff

Great location, issues with the room

Customer review rating 3.0/5

Martin L. Business - 26/01/2020 Confirmed reviews ALL

I have stayed at this hotel multiple times in the past, and it has usually been satisfactory. The location is ideal for me coming in from Gare de l’Est, it is comfortable and simple, and the breakfast is more than adequate. However this most recent visit was punctuated by a somewhat indifferent welcome and an issue with the hot water in my room, initially met with suspicion when I first reported it, then indifference again. The following morning a manager (i assume) offered an apology of sorts, but I certainly did not feel special, as my ACCOR status is supposed to entitle me to.

very good

Customer review rating 4.5/5

Scott H. Business - 16/01/2020 Confirmed reviews ALL

very good

short stay in Paris

TripAdvisor rating 2.0/5

peardrf Couples - 04/11/2019 TripAdvisor review

This is more of an "Ibis" than a Mercure; very basic with small rooms. Relatively expensive (though all of Paris is poor value). Otherwise OK; good location near the train station, helpful and pleasant staff.

John, Oct 08 2019

TripAdvisor rating 4.0/5

Tourist62692743902 Business - 11/10/2019 TripAdvisor review

Very nice and conveniently located hotel, excellent value for money. Very nice and helpful staff. Quiet area but still central, close to Paris Metro and main train stations (Gare de l'Est, Gare du Nord).

Thanks for looking after Us

TripAdvisor rating 5.0/5

SJH2702 Couples - 27/08/2019 TripAdvisor review

Staff were great. Special thanks to Marie Jose - we could not speak French but that did not stop her assisting us & ensuring we had an early breakfast so we could still catch our train. Great location near to Gare de l'Est & only few minutes walk to Gare du Nord.

Dear Hallsj2019, We really appreciate and thank you for your comments regarding your stay at the Hôtel Mercure Paris Gare de L'Est Magenta. I will be sharing your comments with the team especially Marie Jose, who will be very happy to hear your comments! Your feedback about the hotel and our area in the heart of Paris will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. We hope that you will be staying with us during your next visit to Paris. Kind Regards Serray

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