Mercure Lisboa Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,216 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • AllSafe and Clean & Safe certified. Free remote medical advice

  • Surrounded by restaurants and public transport

  • Panoramic swimming pool open 365 days.

  • Near the Zoo, Gulbenkian and El Corte Inglês

  • 5 meeting rooms

Our accommodation(s)

Hotel location

Mercure Lisboa Hotel

AV JOSE MALHOA 23
1099-051 Lisbon
Portugal

GPS:38.737657, -9.165859

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A BICICLETA - NOVOTEL LISBOA

The Bicicleta restaurant has a modern and very cool design, with bicycles and plants as a decorative complement. It serves regional and international specialties until 11pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,216 reviews

TripAdvisor Rating  4.0/5  1,739 reviews

Excellent customer service

Customer review rating 5.0/5

Ross Friends - Confirmed reviews ALL

Really nice rooms Good location Pleasant and helpful staff

Dear ROSS B., We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Castro Front Office/Receção www.mercure.com

Good stay

Customer review rating 4.5/5

Jaime V. Solo - Confirmed reviews ALL

The hotel is well located near underground and train stations. The staff is very nice.

Dear JAIME V. OBREGON, We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Castro Front Office/Receção www.mercure.com

Well located away from main city centre but easy access with public transport

Customer review rating 1.0/5

John W. M. Couples - Confirmed reviews ALL

Clean and comfortable. Perhaps swimming pool could open earlier in morning

Nice hotel

Customer review rating 4.0/5

Vitor Couples - Confirmed reviews ALL

2 day stay during an event I was attending.

Good hotel

Customer review rating 4.0/5

Pierre Families - Confirmed reviews ALL

By far the best hotel of our stay in Portugal (other hotels being Novotel Lisboa and Mercure Fatima). Staff proved helpful at check-in, ensuring that we had two connecting rooms, as we had booked a family offer (believe or not, ALL Family Offer, even with young children doesn’t guarantee connecting rooms. Breakfast was enjoyable, as well as the pool. Hotel could do with a small refurbishment/upgrade, but still acceptable.

Dear PIERRE K., We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Castro Front Office/Receção www.mercure.com

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Other web-users rate our hotel

  • 436 reviews 8.3/10 Location
  • 675 reviews 6/10 Room
  • 692 reviews 9/10 Service
  • 17 reviews 7/10 WiFi
  • 305 reviews 8.1/10 Breakfast
  • 242 reviews 6.6/10 Cleanliness
  • 196 reviews 7.3/10 Pool
  • 144 reviews 4.1/10 Vibe

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