Mercure Hotel Muenchen City Center 4 stars

Customer review rating (ALL Rating) 4.5/5 4,719 reviews

ALLSAFE approved hotel

Information message

Mercure Hotel Muenchen City Center
See on a map
+ 18 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Young dynamic team, motivated to be hosts.

  • Innovative restaurant concept "Relax," feel at home.

  • Top location in the middle of Munich.

  • Free mini-bar included.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hotel Muenchen City Center

Senefelder Str. 9
80336 muenchen

Fax: (+49)89/55132444

Check-in from 15h00

Check out up to 12h00

  • U1 U2 U3 U4:  U1 U2 U3 U4 HAUPTBAHNHOF



  • By plane

    MUNICH FJS AIRPORT At 35km / 21.75 miles

  • By helicopter

    FÜRSTENFELDBRUCK At 30km / 18.64 miles

  • By train

    HAUPTBAHNHOF At 0.1km / 0.06 miles

  • By train

    OSTBAHNHOF At 6km / 3.75 miles

GPS:48.137948, 11.560171

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Feel at home in our Relax Restaurant. Enjoy delicious street food, quality wines from our winemakers, or one of local beers. We are particularly proud of our large Gin & Tonic selection. See for yourself!

Our accommodation(s)

No other 4-star house in Munich city centre has larger rooms: The Mercure Hotel München City Center offers standard, superior and privilege rooms and duplex suites. 167 rooms are air-conditioned and have free WIFI. A child up to 12 sleeps for free in the parents ' room. Your pet is welcome (fee 10 EUR/night).

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 80

  • Maximum capacity: 13 people

Find out more

Our guest reviews for
Mercure Hotel Muenchen City Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,719 reviews

TripAdvisor Rating 4.0/5

2,576 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 5.0/5

R. Families - 05/01/2022 Confirmed reviews ALL

It was very good experience to stay in your Hotel. Specially your staff is very nice.

Great experience

Customer review rating 5.0/5

Nm Couples - 22/12/2021 Confirmed reviews ALL

Very friendly staff, very good room, really nice breakfast. Clean, quiet, centric. Overall, great weekend stay.

Comfortable and relaxed stay

Customer review rating 4.0/5

John M. Couples - 06/12/2021 Confirmed reviews ALL

The hotel is well located and the staff friendly. The room we had was spacious and ideal for a few nights stay. Comfort level very high and what you would expect from an Accor group hotel.

Lovely hotel, staff not always helpful.

Customer review rating 4.0/5

Nic E. Couples - 30/11/2021 Confirmed reviews ALL

The hotel is in a great location. Easy to walk to most places in the center of Munich. Room was great and loved the option to not have room cleaned each day. Staff missed the changes in Local Covid rules which I’d of thought they would have known about.

Silent room

Customer review rating 4.5/5

Anonymous Business - 29/11/2021 Confirmed reviews ALL

Good sleep in a silent room. Well located in the center.

Great location, clean and friendly

Customer review rating 5.0/5

Ivana A. Friends - 24/11/2021 Confirmed reviews ALL

My friend and I stayed 5 nights in this hotel when visiting Munich. Both of us would highly recommend it. It is very clean, with an excellent buffet breakfast, friendly staff and a lovely downstairs bar. The location of the hotel is very convenient and there are a couple of good restaurants very close by. Thank you to all staff for making our stay very comfortable.

Well located

Customer review rating 3.5/5

Callum W. Business - 15/11/2021 Confirmed reviews ALL

Comfortable room, attentive staff, disappointing 'restaurant'.

Great Location

TripAdvisor rating 5.0/5

vincentb70 14/11/2021 TripAdvisor review

This hotel has a great location within walking distance to Marienplatz and all the sights around it. The hotel was perfect for all the places we needed to go and never needed a cab. The staff is friendly, helpful and knowledgeable. The rooms were spacious and clean. The breakfast was amazing! with a nice variety of foods, both hot and cold. Coffee available 24/7. Complimentary drinks at check-in. All in all it was a great experience and a great stay.

Perfect Hotel- Would go to again when in Munich

Customer review rating 5.0/5

Avi Families - 10/11/2021 Confirmed reviews ALL

This Hotel is an example of what I look for in a hotel. Perfect location, caring staff Modern facility, big rooms and clean

Central location, comfortable stay

Customer review rating 4.5/5

Safouen Families - 03/11/2021 Confirmed reviews ALL


Well located

Customer review rating 5.0/5

Eamonn B. Families - 30/10/2021 Confirmed reviews ALL

Good location. Spacious room and nice breakfast. Staffs are friendly!

Good location

Customer review rating 2.5/5

Shikha Friends - 30/10/2021 Confirmed reviews ALL

Room was clean, room size was reasonable, but service wasnt the best, no room service, when we ask reception about some information they didnt provide it for us, no door man.

Goog stay

Customer review rating 5.0/5

Eric Couples - 29/10/2021 Confirmed reviews ALL

No reservation, just walked in & you were able to offer a room for a couple of nights. Matthew spoke English & gave us excellent suggestions & directions for the town. Very secure facility.

Centrally located but narrow garage

TripAdvisor rating 4.0/5

StonySr 20/10/2021 TripAdvisor review

Hotel is very centrally located near Munich main station. The area is cultural mixed but we always felt secure. Rooms are clean and big for the price and location. We found the price for the breakfast buffet was a bit high if you only prefer a small breakfast. The hotel is best suited when traveling by train into the city. The nearby garage is so narrow your car will have scratches from other cars parking next to yours - at least this happened to us ... We would not park there anymore and rather park outside the city and take the train or sub to the hotel.

I like the warm welcome, I like the rooms and new decorations, I like the variety of breakfast, free coffee tea all day

TripAdvisor rating 5.0/5

amnamusabeh 25/09/2021 TripAdvisor review

I like the warm welcome, I like the room and new decorations, I like the variety of breakfast, free coffee tea all day , the staff very helpful and friendly and kind. The safety and hygiene is high , parking is there, free mini bar

Reservation confirmed. Got no room though

TripAdvisor rating 1.0/5

7303062 21/09/2021 TripAdvisor review

I made a reservation online using the Accor app, guaranteed with my credit card and when arrived in the hotel got the unacceptable excuse that the hotel was overbooked and I would not get a room. I had to search for another hotel. Absolutely terrible experience on a Friday night after a long drive.

Dear 7303062, Thank you for taking the time to share your review with us. I am a little bit astonished because we had just reopened at June 7th and are still happy about every guest, after we have been closed for 11 months due to the Covid19 pandemic. However, in September we have not been overbooked one single day, not even close to it. Are you sure that you did stay at the Mercure Munich City Center? Best regards Christian Koentopp - Host

Excellent stay

TripAdvisor rating 5.0/5

meriemboukerroucha 16/08/2021 TripAdvisor review

Excellent stay . We appreciate the Nespresso in the room as well as breakfast. Room very clean . Anti Covid measures are well respected. Check in and check out very fast and easy. We recommend this hotel.

A fine property with very good service.

TripAdvisor rating 4.0/5

Christakis P 25/07/2021 TripAdvisor review

Good size room, excellent shower, knowledgeable and healthy staff. Convenient location. Don’t let the lack of ambience of the neighborhood put you off. My suggestion please provide cold juices for breakfast. Fix the cooling unit.

Great hotel near the station, easy to get there from the airport

TripAdvisor rating 5.0/5

MargaretinParis 22/02/2020 TripAdvisor review

I arrived in the old Terminal 1 (Gates A to E) at Munich airport on an Air France flight from Paris. I came out of Gate E at the very end of the terminal and had to walk to Gate D to catch the Lufthansa Express bus from Modul D outside which comes every 15 minutes and costs €11 when you buy the ticket on the bus. It stops once near the Pullman in Schwabing and then at the main train station (Hauptbahnhof). The bus is comfortable and the trip takes 45 minutes. You then walk through the station and take the exit on the opposite side at Ausgang Süd Bayerstrasse. Cross the road, turn left then take the first on the right after the Italian restaurant on the corner and you will see the hotel a little further down on the left. It's a 10 minute walk. I got a friendly welcome from Thomas at reception who gave me a wooden key card instead of a plastic one. As a gold member I received a code for Premium Wifi, a voucher for a free drink and an upgrade to a privilege room on the 7th floor which was a duplex. The minibar was free and breakfast was included in the price. I also found a welcome note and a packet of chocolate covered almonds. The room was carpeted with the living room and bathroom on the ground floor and the bedroom upstairs. It would have been nice to have some coat hooks near the door in the entrance to hang up a coat. There were two armchairs by a lamp and a small table with a cushion on one and one footstool which was fine as I was alone. There was a desk with an armchair and another lamp. The radiator was underneath the window but the long curtains covered it so I would suggest cutting the curtains to leave the radiator uncovered so it can better heat the room. There was a large TV screen, tea and coffee making facilities and a small bottle of Sekt in the free minibar with beer, soft drinks and some snacks. Upstairs there was another TV screen and radiator. There were tables and sockets on each side of the bed which was very comfortable with 4 pillows and 2 cushions. I called housekeeping to get a sheet as I am usually too hot with a duvet and it was delivered promptly to my room. I went to the restaurant on the ground floor for my free drink which was a tiny 10cl glass of white wine, I felt they could have been more generous with the serving. I had dinner there too and it was fine even if I had to wait for ages and there was far too much sauce in the Caesar's salad. There is no swimming pool or spa. It takes 15 minutes to walk to the town hall.

Great for business purpose

TripAdvisor rating 5.0/5

224didierp Business - 19/01/2020 TripAdvisor review

Hotel well located close to railstation. Easy to find, to walk to or even to drive as parking is very close. Rooms are very clean, big enough and quite. People and servcie are great. Bar is nice and people are friendly.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in muenchen